Every Last Word

Dallas Innovates’ signature series capturing what leaders across North Texas are saying — in their own words — about innovation, impact, and what’s next.

The Last Word: AT&T’s John Stankey on How to Have an ‘Emotional Attachment’ With Customers

Despite an economically challenging year that included AT&T's spinoff of WarnerMedia, Stankey believes his company delivered in 2022—for both customers and shareholders. In a story by Natalie Walters in the Dallas Morning News, Stankey said his company's renewed focus on its telecom DNA paid off, with the addition of 2.9 million postpaid phone connections and an additional 1.2 million fiber connections in 2022—and some key lessons learned.
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The Last Word: Ebby Halliday’s Chris Kelly on How Housing Tracks the Economy, and Why DFW Looks Good in 2023
Ebby Halliday Cos. President and CEO Chris Kelly was one of the speakers at a recent Real Estate & Economic Outlook event presented by the North Dallas Chamber of Commerce Wednesday at SMU. While many experts believe the U.S. may go into recession later this year, Kelly believes the housing market may already be regaining its feet by then.
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The Last Word: Spin the Spectrum’s Courtney Willis on How DJ Training Can Help Autistic People
by | Jan 27, 2023
Willis is a speech and language pathologist who earned a Masters in communication disorders from UT Dallas. As the founder, CEO, and clinic director of Dallas-based Speech Wings Therapy, she co-founded something new in 2022: Spin the Spectrum, a nonprofit that offers inclusive DJ classes, camps, and workshops for autistic and neurodivergent people of all ages.
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The Last Word: Brian Gorenc on Trend Micro’s Connected Vehicle Event Coming to Tokyo in 2024
Japan-based cybersecurity provider Trend Micro has its U.S. headquarters is in Irving. One way the company fights overall cyber threats: the Trend Micro Zero Day Initiative's Pwn2Own bug bounty competition, which for 17 years has rewarded security researchers for privately disclosing vulnerabilities. Today, recognizing the growing threat to the world's connected vehicle ecosystem, Trend Micro announced a standalone competition—Pwn2Own Automotive—to take place in January 2024 at Automotive World Tokyo.
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The Last Word: Starship Bagel’s Oren Salomon on Dallas’ Bagel City Identity

Salomon is a Brooklyn-born Polish Jew—three ingredients that practically made him destined to be a bagel expert. He proved it by opening Starship Bagel in Lewisville in July 2021, and earlier this month he opened a schmear-ific location at 1520 Elm Street in downtown Dallas, where he also serves coffee made from award-winning Onyx Coffee Lab beans.
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The Last Word: The USPTO on How Three Dallas Sisters Gave Maternity Wear a Stylish Innovation
by | Jan 23, 2023
Long ago, maternity wear was one of the unmentionables of fashion. That changed forever in 1937, when sisters Elsie and Edna Frankfurt founded Page Boy, America's first high-end maternity wear firm, in Dallas. In 1939, the sisters patented their game-changing solution: an adjustable skirt design for pregnant women that "accommodated" a baby bump instead of clumsily trying to hide it. They engineered a "window" in front of the skirt that expanded using drawstrings—while keeping the hemline stylishly parallel to the ground. 
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The Last Word: State Senator Kelly Hancock on the $350M Texas A&M-Fort Worth Research Campus
by | Jan 20, 2023
The Texas A&M University System announced the name Thursday at an event in Fort Worth. The downtown research campus is "moving ahead rapidly toward construction," TAMU says, as the anchor project for a technology and innovation district planned around the redevelopment of the city’s convention center.
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The Last Word: Carrie Schwab-Pomerantz on Relaunching Girls Scouts USA Financial Literacy Badges
by | Jan 19, 2023
Westlake-based Charles Schwab has partnered with Girls Scouts USA to modernize and relaunch the organization's financial literacy badges. The new financial literacy curriculum includes topics such as investing basics, building wealth, entrepreneurship, fraud awareness, and budgeting for different goals throughout life. The goal is to help bridge the gap between what girls learn in school and what they need to feel confident managing finances in life and business,.
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The Last Word: Crow Holdings’ Michael Levy on Planning a $41M Logistics Hub in Southeast Dallas

Crow Holdings plans to break ground February 1 on a $41 million logistics hub at 4661 Lawnview Avenue in Southeast Dallas, with two new buildings totaling 511,000 square feet, Bisnow DFW reports.
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Get on the List: Explore the Future of North Texas in Dallas Innovates Magazine
Don't miss your chance to get our biggest-ever Dallas Innovates magazine. Request a complimentary copy of the once-a-year limited edition now.
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The Last Word: TEXRail’s Richard Andreski on Offering Free Rides Through MLK Weekend
Trinity Metro's TEXRail commuter rail line between the Fort Worth T&P Station and DFW Airport Terminal B Station is celebrating its fourth anniversary with free rides through Monday, January 16—as well as free passage on ZIPZONE rides that connect to a TEXRail station.
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The Last Word: Rodney Hawkins on the History Behind ‘The Mount Experience’ Visual and VR Exhibition at AT&T’s HQ
Efforts to restore Black cemeteries and burial sites are increasing across the country—and now the unveiling of a buried past deep in East Texas's Piney Woods is the subject of an immersive visual and AR exhibition opening this weekend in Dallas' AT&T Discovery District.
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The Last Word: Hypnotoad Creator Eric Kaplan on TCU’s Viral Mascot

Millions are mystified by how the unranked TCU Horned Frogs have made it all the way to tonight's College Football Playoff National Football Championship game against the No. 1-ranked Georgia Bulldogs. But ask many TCU fans and they'll say the answer is obvious: Hypnotoad. 
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The Last Word: TWU’s Tracy Irby on How to Celebrate National Business Plan Month
As New Year's Eve approaches, thoughts are turning to holidays, fireworks, and—yes—business plans for a whole new year. That may be why December is National Business Plan Month, and TWU's Tracy Irby has the perfect way to celebrate it—by avoiding 5 key business plan mistakes.
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The Last Word: Mosaic Makers Collective’s Katy Sensenig Schilthuis on Showcasing Talents of 80 Texas Women Makers
If you walk into Mosaic Makers Collective—a 2000-square-foot store at 8th Street and Bishop in Oak Cliff's Bishop Arts District—you can find everything from watercolor paintings to kitchen magnets shaped like sushi to casual fashions, wall hangings, jewelry, and more. And a sign on the wall—FEMALE DESIGNED LOCAL GOODS—tells it all.
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The Last Word: Caterpillar’s Denise Johnson on Scaling Self-Driving Trucks to the Aggregate Industry
by | Dec 20, 2022
Last week, Irving-based Caterpillar announced a collaboration with Luck Stone—the nation’s largest family-owned and operated producer of crushed stone, sand, and gravel—to roll out Caterpillar’s autonomous trucking solution at Luck Stone’s plant in Chantilly, Virginia. This will be Caterpillar’s first self-driving truck deployment in the aggregates industry, accelerating its solutions beyond mining, the company said. It expands Caterpillar's autonomous truck fleet to include the exceptionally burly Cat 777 seen above.
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