Careington Expands Telehealth Programs to Include Virtual Primary Care, Psychiatry

The expansion comes a month after Frisco-based Careington's chief revenue officer, Stewart Sweda, was appointed CEO. Careington's DialCare Physician Access program includes DialCare Urgent Care, a service offering 24/7/365 video and phone access to licensed physicians for non-emergency care.

Frisco-based Careington International Corp. has expanded its telehealth programs offered via affiliate company DialCare to include virtual primary care and psychiatry, connecting individuals virtually to board-certified primary care physicians and psychiatrists across the nation.

The company said that its DialCare Physician Access program includes DialCare Urgent Care, a service offering 24/7/365 video and phone access to licensed physicians for non-emergency care.

“Careington is proud to expand the robust suite of virtual health programs available through our affiliate DialCare to include virtual primary care and telepsychiatry,” CEO Stewart Sweda said in a statement. “As access to care continues to be a challenge for many, these new services help to connect people with quality care who otherwise may not have access.”

New CEO at the helm

Careington’s campus in Frisco. [Photo: Careington International]

In February, Careington announced that Sweda was appointed by its board as CEO of Careington and affiliate companies Careington Benefit Solutions, DialCare, and Munroe Sutton.

Sweda, who previously served as Careington’s Chief Revenue Officer, succeeded Barbara Fasola who retired after serving for more than 35 years, including more than 20 years as CEO.

With the addition of Virtual Primary Care, the company said members can establish a relationship with a dedicated primary care physician for their comprehensive, long-term virtual care of chronic health conditions.

The program’s physicians are available by appointment seven days a week between 8 a.m. and 8 p.m. in every U.S. time zone and can help with diabetes, hypertension, high cholesterol, respiratory illnesses, arthritis, allergic conditions, anemia and more, Careington said.

Virtual mental health services

DialCare Psychiatry broadens the company’s Mental Wellness program, which includes DialCare Therapy, offering members of all ages access to virtual or telephonic counseling sessions with a licensed mental health professional, as well as a student-focused service, DialCare Dialogue, specifically designed to provide virtual mental health resources for middle and high school students.

With the addition of DialCare Psychiatry, members get access to psychiatrists that can help with psychiatric evaluations, ongoing medication management and risk stratification. The psychiatrists can assist with ADHD/ADD, bipolar disorder, anxiety, depression, sleeping disorders, eating disorders, substance abuse, and more, the company said.

Careington said mental health professionals are available by appointment for assistance with mental health conditions.

Teledentistry and more

Beyond the Physician Access and Mental Wellness programs, DialCare also offers several other telehealth solutions, including a Teledentistry and Virtual Veterinary program.

In 2021, Careington launched its teledentistry program through DialCare.

The service, DialCare Teledentistry, offers customers 24/7 access to licensed dentists nationwide through a phone or video consultation.

Members can consult dentists online for various oral health problems, such as lesions, swelling or infections; broken, chipped, sensitive or misaligned teeth; gum swelling and bleeding; and more. They can also get second opinions on dental treatment.

The company said that DialCare’s telehealth programs are available to organizations of any size or industry, employees of any status, brokers, benefits consultants and individual consumers nationwide.

An established leader in the health and wellness benefits space, Careington International was founded in 1979.

It is a nationally recognized product aggregator and full-service administrator and one of the largest privately held discount healthcare companies in the nation.

Employee-centric culture

[Photo: Careington]

In 2021, Careington International opened the doors to its revamped corporate campus in Frisco.

The 75,000-square-foot facility on Flyers Way is an addition to Careington’s existing headquarters, which includes two buildings located just a few minutes away. It features an open design concept, lounge areas, indoor and outdoor dining, an event space, and custom wall art that showcases Careington’s corporate history.

There’s also cutting-edge technology. The company told Dallas Innovates that it ensures innovation flows throughout each office so employees can perform their jobs in a flexible workplace, yet highly secure environment.

That employee-centric mindset can be attributed to Careington’s company culture. Leadership ensures that each workplace is dynamic, high energy, and collaborative, so employees always have opportunities for growth. It’s mainly about fostering a space where everyone feels comfortable sharing their creativity and innovation.

Careington serves more than 30 million members across all industry-best companies, brands, products and services. Careington’s national PPO and dental discount networks, flagship dental savings plans and growing portfolio of more than 150 health, wellness and lifestyle products and services are designed to deliver cost savings and service excellence across a spectrum of life needs.

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