AI

Merlin Bise [Photo: Inbenta]

Inbenta Appoints Tech Industry Veteran as Chief Technology Officer

by | Dec 14, 2023

Dallas-based conversational AI platform Inbenta has appointed Merlin Bise as chief technology officer, effective Jan. 1, the company announced.

Inbenta’s platform is designed to optimize customer experience.

“We’re constantly looking to stay at the forefront of how businesses solve complex customer experience challenges,” CEO Melissa Solis said in a statement. “The addition of Merlin as chief technology officer will be a crucial component in transforming both our product roadmap and technology stack, which will further advance our suite of conversational AI products with new solutions.”...

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by | Dec 8, 2023
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Australian Global Outsourcing Co. Opens U.S. Headquarters in Irving, Plans 130 Hires
by | Dec 7, 2023
As one of the world’s leading outsourcers, Acquire BPO is eying an ambitious growth trajectory, with headcount potentially reaching 100,000 globally by 2035.
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The Last Word: BCG’s Liz Sparkman on How AI is Transforming Tasks—and People Can Adapt
by | Dec 4, 2023
BCG's Liz Sparkman spoke last month at the Dallas Regional Chamber's final Talent Attraction Talk of the year, focusing on the growing impact of technology—especially AI—on business and human resources.
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Based in Houston, Brian Wolfe brings more than 20 years of consulting experience in the oil & gas and energy & utilities industries while working as a business and technology consultant.

Plano’s CG Infinity Names SVP to Help it Grow in Houston Market

by | Nov 10, 2023
Based in Houston, Brian Wolfe brings more than 20 years of consulting experience in the oil & gas and energy & utilities industries while working as a business and technology consultant.
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Plano’s Tyler Technologies Acquires ARInspect and ResourceX
by | Nov 1, 2023
ARInspect is a Fairfax, Virginia-based provider of AI-powered machine learning solutions for public sector field operations. ResourceX is a leader in providing priority-based budgeting software to the public sector to address challenges faced in traditional budgeting processes.
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Ever.Ag Acquires Austin Data Labs ‘To Reinvent Global Food Supply Chains’
by | Oct 25, 2023
Aiming to pioneer "efficient, transparent farm-to-table solutions," Frisco-based Ever.Ag said the acquisition amplifies its focus on end-to-end visibility across the entire food supply chain—"from seeds to table."
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Dallas-Based Brinks Home Launches ChatGPT Customer Experience Feature
by | Oct 4, 2023
Brinks Home says its new Help Center Assistant leverages OpenAI’s ChatGPT to harness the power of artificial intelligence to offer an intuitive and seamless conversational experience to Help Center visitors. Dallas-based Pariveda collaborated with the company on the project.
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Inbenta execs, left to right: Head of Experience, David Barnhardt; Chief Marketing Officer, Janice Diner; and Head of Product, Robin Dindayal

Allen AI Platform Inbenta Adds 3 Veteran Executives to Leadership Team

by | Sep 29, 2023
Inbenta said the executive team additions will help support its expansion in the North American market; further innovate its products and services; and boost Inbenta's brand awareness in key sectors.
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How to Use AI Now and in the Future
by | Sep 7, 2023
What can artificial intelligence actually do for your business? The AI Dossier from Deloitte highlights dozens of business-ready use cases for AI across six major industries. Explore some of the most compelling examples here.
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Tango CEO on How His Firm’s WatchWire Acquisition Creates a Real Estate Management Powerhouse
by | Aug 14, 2023
North Texas-based Tango—a Berkshire portfolio company—says the acquisition expands the global footprint of its own next-gen real estate management platform. And by leveraging WatchWire's proprietary data ingestion engine, the merged entity brings Tango squarely into the sustainability and energy management space. The result? "Bridging the gap" between landlords and tenants, says Tango founder and CEO Pranav Tyagi.
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RealPage Unveils New Multifamily Rental Trends and AI-Powered ‘Demandx’ Solution at Vegas’ RealWorld
by | Aug 8, 2023
At RealPage's flagship annual conference, RealWorld, the multifamily experts unveiled the latest multifamily renter trends and a revolutionary AI tool set to reshape property management. Take a deep dive into what renters want now.
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[Images: Wild Pixel, Ichda Alimul Khakim/istockphoto]

Texas Establishes Landmark Artificial Intelligence Advisory Council

by | Jul 18, 2023
The new seven-member council will help "cement Texas’ position as a national leader in innovative technology," said Governor Abbott, who signed the bill creating the committee last month.
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Elevate Credit’s Fort Worth HQ to Host Mark Cuban Foundation AI Bootcamp
by | Jun 28, 2023
The program at Elevate’s headquarters in Fort Worth will be offered to underserved high school students at no cost and will introduce them to basic AI concepts and skills. The camp will help prepare and encourage students to succeed in STEM fields at the college level and beyond. At the bootcamp, students will actually build their own AI apps—so we'll stay tuned in case the next ChatGPT gets cooked up.
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Milagro CEO: How AI Is a Key Ingredient in the Recipe for Restaurant Success
by | Jun 26, 2023
Milagro Corp. is readying for the transformation. Its latest move adds an OpenAI's ChatGPT integration for data access and enhanced user interactions. In the next 12 months, the CEO said, "the entire restaurant industry will change as we know it." Milagro its proprietary restaurant software captures actionable data that allows restauranteurs to maximize customer data through personalized messaging, turning data into a direct increase in revenue.
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Steve Dennis
The Last Word: Retail Expert Steve Dennis On the AI-Led Demise of ‘Mediocre Middle’
by | Jun 7, 2023
“The potential shifts made possible by generative AI (and related technologies) do seem fundamentally more game-changing, while illustrating that disruption continues to happen more exponentially than linearly," Steve Dennis said in an email promoting his "Retail Apocalypse" podcast.
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