I thought I had it all figured out… until I didn’t.
Graduating from The University of Texas at Austin with a degree in Electrical Engineering was an ultimate labor of love—an accomplishment that I thought greatly prepared me for a …
Women in Technology: Part 2
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In Part 1 of this 2-part article we discussed the obstacles faced by women in technology. In the conclusion, we are going to provide your business with the necessary steps to unlocking the hidden potential that comes from championing your …
A century ago, the thought of customer support receiving a helping hand from bots and machines was science fiction. The reality, however, is that humans are just as critical as AI to the future of support. As AI and machine …
In analyzing 2020 trends in technology, media and telecommunications (TMT), there are several key themes, one of which is the “Big Five” which are responsible for the bulk of the TMT industry’s revenue, and specifically, trends around how to connect …
Hourlong meetings sprinkled across the calendar just don’t cut it when the challenge is as big and complex as rethinking how employees interact with their health benefits.
During an interview with UNTD College of Law Communications, James shared many poignant memories while at the helm of Admissions.
Ride in a stranger’s car, sleep in someone else’s bed, have fast food delivered to your doorstep; why should healthcare on-demand surprise you?
