ux

Robert Wallace, VP of Corporate Development at Tallwave

Brand Builders: Leading CX Design Company Expands to Dallas

by Alex Edwards | Mar 22, 2021

Arizona-based Tallwave provides customer experience (CX) solutions to strengthen ties with customers. It's a movement the design company sees accelerating post-pandemic.

CX, a relatively new term, is a broader form of UX that extends beyond the product. DFW was named top spot for UX professionals in a recent 2021 Jobs on the Rise report.

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DFW Is a Top Spot for UX Professionals, Per LinkedIn’s 2021 Jobs on the Rise Report

by Alex Edwards | Feb 18, 2021

Jobs on the Rise in 2021 analyzes the shifts COVID-19 has caused on employment and hiring trends. In the digital transformation category, LinkedIn named Dallas-Fort Worth as a top region for user experience professionals, a job that grew five times over from 2019 to 2020.

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AT&T Creates a Time-Saving Tool for the Techs Who (Literally) Build the Internet

by Dave Moore | Sep 15, 2020

It took some two-and-a-half years and 2,000 interviews for a team of UX designers to create Atlas, a "digital toolbelt" that saves time, reduces stress, makes customers happier—and increases "pride of craft" for the giant's technicians.

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Impact Ventures: Meet Red Plum, a Platform That Makes Building WordPress Sites Easier

by Alex Edwards | Jul 28, 2020

Dallas-based Red Plum WP Builder makes the open-source content management system easy for designers and marketers so they can get back to making clients happy.

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James Helm, VP of Design at Intuit [Photo: Intuit]

At the Helm: Intuit VP of Design on Being ‘Design-Led, Through and Through’

by Dave Moore | Sep 24, 2018

Intuit has embraced design thinking, says Intuit VP of Design James Helm. He talks with Dave Moore about the thinking that precedes formal design and how the company retains designers who may get multiple recruiting calls each week.

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Don Relyea, head of design at BBVA [Photo: BBVA]

Money Talks: Don Relyea Takes User Experience to the Bank

by Dave Moore | Sep 24, 2018

Don Relyea — who Incorporated a 19-person core design team to BBVA Compass within a couple weeks — says that the addition of designers to global banking firm BBVA is introducing constructive problem-solving to operations across 35 countries.

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My second year (in teaching high school English), things began looking up. I cracked the code and figured out how to motivate students. I had lessons I could improve upon. And I started getting curious — what could the sciences teach me about how we learn? Most of what I read at that time could be classified as pop psychology — secondhand accounts of “brain science” studies. ...One particular study involved our sense of smell and memory. I had been reading Robert Jutte’s 2004 book “A History of Senses,” and I stumbled upon this interesting remark: “Our sense of smell is most directly linked to memory.” Hmm — smell and memory are linked. I began to think how this could be applied to some of our creative writing assignments... Excerpt from “Seductive Interaction Design,” by Stephen Anderson [Sources: Capital One, Stephen Anderson]

Custom Build: An Acquisition and Ties to Higher Ed Led UX Thoughtleader to Capital One’s Garage

by Dave Moore | Sep 24, 2018

Q+A | Stephen Anderson, head of design at Capital One’s Garage, (literally) wrote the book on “Seductive Interaction Design.” He talks about finding talent and how design thinking is applied to daily life.

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Users First: An Interview With USAA’s Tatiana Miller

by Dave Moore | Sep 24, 2018

Q+A | Tatiana Miller, executive director of design at USAA, tells Dave Moore how the company invests in design, what she's most proud of, and how she manages some 60 creative professionals.

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