Plano-Based NTT DATA Tapped by Salesforce for Digital Transformation Services

NTT DATA said it will support the management and development of applications across Salesforce’s organization, from Salesforce Sales to MuleSoft, Slack, and hundreds more.

Digital business and IT services giant NTT DATA has been selected by Salesforce to help standardize and streamline its application environment.

Aaron Millstone

“We love being the experts that the experts turn to and we’re proud of our partnership with Salesforce as a reseller and AppExchange partner,” Aaron Millstone, chief growth officer of Plano-based NTT DATA North America, said in a statement. “We have a 360-degree partnership that includes go-to-market and now a robust environment of internal applications.”

“Clients across all industries turn to us to modernize their application portfolios,” Millstone added, “and Salesforce selected NTT DATA due to our more than 40-year history in managed services as well as our global reach and expertise in Salesforce and MuleSoft services.”

Applications from Salesforce Sales to MuleSoft, Slack, and hundreds more 

NTT DATA said it will support the management and development of applications across Salesforce’s organization, including its internal utilization of Salesforce. The applications span Salesforce Sales, Marketing, Service, Experience, and Commerce Clouds, MuleSoft, Heroku, Slack, and hundreds of third-party and custom apps.

“By consolidating managed services across the Salesforce stack, we can focus on building new capabilities and helping our customers use data and AI to achieve better insights for their users and better productivity for their employees,” Salesforce Chief Information Officer Juan Perez said in a statement.

NTT DATA said it also recently selected Slack for its employees as its collaboration platform. The company said that by equipping employees with Slack, they will be given a powerful tool to connect, share information, and work together more closely.

NTT DATA said it was ranked second worldwide in application implementation, and managed services providers by Market Share, Worldwide, 2022 in the Gartner Market Share Analysis: Application Implementation and Managed Services, Worldwide, 2022 report.

With its acquisition of Apisero in 2022, NTT DATA said it expanded its Salesforce and MuleSoft digital talent ecosystem globally.

NTT DATA is a more-than $30-billion global innovator of business and technology services. It serves 75% of the Fortune Global 100 and said it is committed to helping clients innovate, optimize, and transform for long-term success. The company said it invests more than $3.6 billion each year in R&D “to help organizations and society move confidently and sustainably into the digital future.”

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