DI People: American Airlines, Kibo, La Madeleine Announce Promotions

Also, you’ll find leadership appointments and changes at DCS Global, Mohr Capital, and the Association of eDiscovery Specialists in this roundup of people news in North Texas.

vice president

Across North Texas, companies are promoting and hiring people to take on leadership positions within their organizations. Dallas Innovates covers prominent personnel moves in Dallas-Fort Worth businesses and nonprofits—from the newest startups to well-established companies. Here are people moves tied to innovation and technology in the region.

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American Airlines names 2 to tech vice president positions

Kendall Lock

Steven Graves

Steven Graves and Kendall Lock have been promoted to vice president positions by Fort Worth-based American Airlines.

Graves has been named vice president of Enterprise Technology Services. He succeeds Lock, who has taken the role of vice president of Airline Operations Technology.

Graves will be responsible for IT operations, network, end-user computing, telecommunications, and vendor management, American said in a news release. Both Graves and Lock will report to Maya Leibman, executive vice president and chief information officer at the airline.

Since joining the company as managing director of Enterprise Infrastructure Services earlier this year, Graves has led automation efforts that have reduced turnaround time for the infrastructure team.

DCS Global appoints Huddleston as its new CEO

Steve Huddleston

Steve Huddleston has been appointed chief executive officer of DCS Global, a provider of healthcare patient access and revenue cycle technology solutions.

DCS Global, a portfolio company of Tritium Partners, said that Huddleston’s appointment was part of a broader strategic plan to rapidly expand its solutions, while introducing new products and services that are intended to improve efficiency and satisfaction across patient access functions.

Most recently, Huddleston was president of service solutions and chief client officer at nThrive. Before that, he served as managing director in Accenture’s U.S. Healthcare Strategy practice.

La Madeleine names O’Reilly as vice president of marketing

Jacqueline O’Reilly

Jacqueline O’Reilly has been promoted to vice president of marketing at Dallas-headquartered La Madeleine French Bakery & Café.

O’Reilly will report to John Cahill, the company’s chief operating officer and president, the restaurant chain said in a release. She has been with La Madeleine since 2012 and took over leadership of the marketing team at the beginning of 2017. O’Reilly previously worked at TracyLocke, Pizza Hut, Hewlett-Packard, and Sonic Drive-In.

“She has emerged as a true brand champion with a passion for la Madeleine that is unmatched,” Cahill said in a statement. “Her leadership has raised the marketing team to new heights to continuously deliver great results.”

Founded in 1983 by Patrick Esquerré of Tours, France, La Madeleine French Bakery & Café offers quality recipes, including breakfast all-day, sandwiches, salads, soups, crepes, entrées, croissants, handmade French patisseries, and more.

Polley takes helm of business development at Mohr Capital

Devin Polley

Devin Polley has been hired as director of business development by Mohr Capital, a Dallas-based privately held real estate investment firm that specializes in acquiring and developing industrial and office assets across the United States.

Polley will focus on building local and national relationships for built-to-suit and fee development properties in the industrial and office sectors.

Before joining Mohr Capital, Polley worked for over 20 years in real estate information technology, asset management, development, and property management.

Kibo promotes 3 executives to new positions

Dallas-based Kibo has appointed and expanded the roles of three executives: Michelle Fischer as chief customer officer, Ram Venkataraman as chief product and technology officer, and John Mills as chief administrative officer.

The company said that in their new roles the each executive will bring unique skill sets to fulfill Kibo’s mission of guiding retailers and branded manufacturers through e-commerce technology and helping them implement the software and strategies they need to grow their businesses.

Fischer will be responsible for ensuring customers’ needs “are at the center of all innovation and that each customer exceeds its goals.” She will have oversight of customer acquisition (marketing), customer support, and ensuring Kibo’s customers receive value from their solutions (customer success).

Venkataraman will consolidate Kibos product and engineering organizations to better align their technology stack across all products and increase innovation velocity. Venkataraman will ensure Kibo continues to create and deliver innovative, effective technology solutions designed to answer merchants’ needs as they continue to move forward in their digital transformation journey.

Mills takes on the newly created position of chief administrative office, and will have responsibility for Kibo’s international operations and professional services in addition to his duties as Kibo’s Chief Financial Officer.

Terry joins ACEDS as director of business development

Michael Terry

Frisco-based Michael Terry has joined the team at the Association of Certified eDiscovery Specialists as senior director of business development.

Terry is an industry veteran with expertise in eDiscovery, corporate governance, mergers and acquisitions, big data, enterprise risk management, cybersecurity, and privacy. His specialties include litigation, electronic discovery, litigation support, sales management, marketing, social media, and technology.

The Association of Certified eDiscovery Specialists is part of Dallas-based BARBRI Group, and is a membership association committed to promoting and verifying eDiscovery skills and competence via training, education, and certification to organizations and individuals. ACEDS is based in Minneapolis, Minnesota.

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