Dallas-based Talkmap announced that Myron Prevatt is the new executive vice president and chief product officer of the provider of AI-powered conversational intelligence.
In his role, Prevatt will lead product management, R&D, and operations for the patented Talkdiscovery Platform, the conversational intelligence platform that transforms call center conversations into understanding and engagement. Also, Talkmap announced that Mark Palmer, World Economic Forum tech pioneer, has joined its board of directors.
“I have worked with Myron for years and am grateful he’s bringing his rare triple threat of leading growth, innovation, and enterprise operations at scale,” Talkmap CEO Tim Moss said in a statement. “His impact and leadership have been felt immediately. I am extremely excited he has taken on this broader role as we continue to redefine the modern notion of conversational intelligence.”
Tech veteran aims to deliver ‘remarkable customer experiences’
Myron Prevatt of Talkmap [Photo: Talkmap]
Prior to Talkmap, Prevatt led R&D at Syniverse. Before that, at Willis Towers Watson, a large insurance and consulting firm, Prevatt led product management for the healthcare technology division.
Prevatt will report to CEO Tim Moss and will lead the onboarding and integration of conversation data into the CRM, Cloud, BI, and CDP systems of record for Talkmap’s large global multinational enterprise customers.
“Talkmap is transforming how organizations leverage conversation data,” Prevatt said in a statement. “I appreciate the founding vision of applying AI to personalization, omnichannel, customer journey mapping, and contextual intelligence. Understanding the context and preferences of consumers in real time is critical, as consumer behavior changes daily. We help retail, e-commerce, and telecom companies customize and personalize their offerings to deliver remarkable customer experiences.”
A World Economic Forum Tech Pioneer
New board member Palmer is the former CEO of Streambase, named Tech Pioneer by the World Economic Forum, and general manager of analytics and data products at TIBCO. In those roles, Palmer has been responsible for creating 17-time-leading software products in the AI, real-time, data science, and database industry.
“AI with real-time conversations and generative AI innovations are explosive growth areas in tech today, and Talkmap has built something extraordinary,” Palmer said in a statement. “The ability to glean intelligence and empathy for customers in real-time can help turn customers into fans. So the board fast-tracked bringing in Myron to scale our growth as we ramp investment in product, engineering, and security.”
Get on the list.
Dallas Innovates, every day.
Sign up to keep your eye on what’s new and next in Dallas-Fort Worth, every day.
R E A D N E X T
-
Pathlock's recent mergers, acquisitions, and capital raises have enabled the company to address the increasing risk in application security while establishing its leadership position as the industry's most complete 360-degree platform for application security and controls automation.
-
Dallas-based EnLink Midstream LLC announced that Benjamin D. Lamb has been appointed executive vice president and chief financial officer (CFO) and that Walter Pinto was appointed executive vice president and chief operating officer. In a move related to these appointments, EnLink said that its commercial and business development teams, previously overseen by the COO, will be led by a chief commercial officer to be hired from outside of EnLink. The company said that the CCO will join the EnLink executive leadership team and will focus on strategically growing its strong gathering and processing segments alongside its new carbon capture transportation…
-
Supreme Lending announced it has appointed Baiju Thakkar chief information officer of the Dallas-based full-service mortgage lender. Thakkar brings nearly 25 years of IT leadership, knowledge, and experience to the role, in which he will be instrumental in developing, engineering, and implementing innovative, efficient technology initiatives to support the company's growth. Supreme Lending said that Thakkar is passionate about delivering meaningful change through effective partnerships and will provide impactful leadership the company’s IT team to ensure security, quality, and stability. "I've inherited an excellent IT Team, and I am excited to get to know all of them individually and grow…
-
The Irving-based company—whose platform enables healthcare workers to browse, bid on, and work nearby shifts—added Jeffrey Lawrence as CFO, Ryan Bonifacino as CMO, Thomas Fredell as chief product officer, and Brian Scott as chief strategy officer. Earlier this month, ShiftKey became North Texas’ newest double unicorn, after closing a $300 million funding round that valued it in excess of $2 billion.
-
Brian Ralston has been promoted to executive vice president, chief mortgage banking officer at NexBank, the largest privately held bank based in Texas and a subsidiary of NexBank Capital Inc. Previously. Ralston was senior vice president of mortgage banking since 2013. In this new position, Ralston will lead the strategic direction of the mortgage banking division and continue to be responsible for all origination and servicing operations of the wholesale, non-delegated and delegated correspondent channels, and warehouse lending, NexBank said. Ralston is the president of NexBank Title Inc. and helped to establish its title services business that serves the commercial…
