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Grace Hill CEO Kendall Pretzer [Composite photo: original via LinkedIn]
Irving-Based Grace Hill Acquires The Shadow Agency to Leverage ‘Mystery Shopping’ Expertise
by Lance Murray | Jul 26, 2024
Mystery shopping involves the use of undercover shoppers to secretly evaluate a business's customer service. The procedure captures valuable data about the customer shopping experience across several industries and can include recorded telephone shopping, onsite evaluations, and more.
by Lance Murray |
Mar 19, 2024
Aircraft gateways deliver a multitude of benefits for shippers, logistics providers, and airlines, OnAsset says—and its Sentry 600 FlightSafe device now extends "real time visibility" for shippers to the aircraft itself, turning it into "a virtual connected warehouse."
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by David Seeley |
Feb 29, 2024
The free "Sun, Moon, and You" event at the Cotton Bowl in Dallas' Fair Park will offer a sky-side seat of an amazing total solar eclipse (fingers crossed for clear skies). Scientists and astronomers will be taking the stage along with space explorer characters from the PBS show "Ready, Jet, Go."
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by Lance Murray |
Nov 30, 2023
HundredX said the top five brands for overall best customer service outperformed competitors in all categories measured including people, speed, services provided, and problem resolution. This is the fourth Forbes list powered by HundredX to date.
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ShiftKey execs, left to right: Mike Vitek, CEO; Regan Parker, general counsel and chief public affairs officer; and Brandon Tappan, chief revenue officer [Photos: ShiftKey]
Irving’s ShiftKey Expands Tech Solution to Acute Care Facilities
by Lance Murray | Sep 15, 2023
Betting on its tech to address a looming care crisis, ShiftKey is expanding its on-demand healthcare staffing platform into acute care facilities in six states. CEO Mike Vitek (above left with CFO Brian Scott and CRO Brandon Tappan) is hopeful the move "can help chip away at the strain these facilities and healthcare providers face each and every day."
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by Lance Murray |
Aug 29, 2023
The firm said that the first version of Dottid AI is designed to seamlessly integrate into the daily operations of CRE teams. The feature will roll out to all Dottid users in the fall.
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by Lance Murray |
Jun 26, 2023
Milagro Corp. is readying for the transformation. Its latest move adds an OpenAI's ChatGPT integration for data access and enhanced user interactions. In the next 12 months, the CEO said, "the entire restaurant industry will change as we know it." Milagro its proprietary restaurant software captures actionable data that allows restauranteurs to maximize customer data through personalized messaging, turning data into a direct increase in revenue.
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![From left: Co-founder and CEO Mike Fey and co-founder and chief technology officer Dan Amiga. [Image: Islands]](https://s24806.pcdn.co/wp-content/uploads/2022/03/Islands-co-founders-Mike-Fey-Dan-Amiga-360x203.jpg)
by Lance Murray |
May 16, 2023
Dallas-based Island, a startup unicorn valued at $1.3 billion in 2022 and a pioneer in the enterprise browser market, said its new offering is the ideal solution for organizations with extremely sensitive data and applications, to ensure safe operation even on devices beyond the organization’s control and traditional protections.
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Louis Mangiacapra [Courtesy photo]
CG Infinity Taps Veteran Executive as SVP of Data, Cloud
by Lance Murray | Dec 6, 2022
Plano-based CG Infinity announced the hiring of Louis Mangiacapra as senior vice president of data and cloud, accelerating its customers’ digital transformation and customer-centric initiatives.
Mangiacapra is an experienced technology leader with more than 15 years of experience focused on building, managing, and deploying enterprise-class data and analytics platforms, the company said....
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by Lance Murray |
Dec 5, 2022
The app was developed by Dallas-based Zimperium, a leader in mobile security, and is designed to secure devices against even the most advanced threats. Available as a free download on Apple iOS and Android Play, Dallas Secure arrives just in time for the busy holiday mobile-commerce season.
"Public safety comes first in Dallas—and cybersecurity is a form of public safety,” Mayor Eric Johnson said.
"Public safety comes first in Dallas—and cybersecurity is a form of public safety,” Mayor Eric Johnson said.
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by Lance Murray |
Nov 18, 2022
Steve Caldwell will lead the design and implementation of data and analytics solutions that further propel RKD's use of data to drive strategic, omnichannel marketing, and fundraising.
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Corey Mellick, president and CEO of Amplifi, Inc. [Photo: Amplifi]
Here’s How Amplifi’s CEO Used His Career Onstage to Build a Data-First Consultancy
by Bella Pinera | Jun 9, 2021
Former musician Corey Mellick dropped out of college to go on tour. But after meeting his now wife at a gig, he left the life on tour to become a consultant. Eventually, he realized he had the chops to start his own company—so he founded Amplifi, using his musical skills to make it a global data driven management consultancy that works with some of the largest brands in retail, manufacturing, and distribution.
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by Alex Edwards |
Sep 15, 2020
Match has introduced Dates: A new dedicated space within the app that provides insight into a potential connection's dating style and preferences. In a time of social distancing, Dates aims to help users have a clear vision when going out in the real world.
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by Dave Moore |
Aug 28, 2020
Every day, Wazers alert their peers of highway incidents and hazards—with more than 10,000 reports in DFW alone. Waze analysis shows, about 40 percent of the time, user reports of crashes to its app are almost five minutes faster than traditional 9-1-1 calls.
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by Alex Edwards |
Aug 11, 2020
K2View can help a company gain a 360-degree, real-time view of its data while streamlining costs. Given the changing economy and regulatory environment, that's more important than ever.
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