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customer service
DART has announced its DART Transform modernization plan [Video still: DART]
DART Announces ‘DART Transform’ Modernization Program Including New Trains, Buses
by Lance Murray | Feb 11, 2025
DART's modernization program will focus on five core elements: vehicles, stations and passenger facilities, resiliency, a unified signaling system, and operating facilities.
by Lance Murray |
Jan 29, 2024
Solera said that ServiceAgent AI provides comprehensive insights into service appointment booking and management system performance and efficiency, enabling automotive service teams to deliver "exceptional customer support."
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by Lance Murray |
Nov 10, 2023
Dr. Ali Alkhafaji succeeds co-founder and CEO Rajiv Rohmetra, who announced his retirement. In 2022, TA Digital was acquired by Omnicom Group Inc. and integrated into the Credera Network of agencies within the Omnicom Precision Marketing Group.
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by Lance Murray |
Oct 4, 2023
Brinks Home says its new Help Center Assistant leverages OpenAI’s ChatGPT to harness the power of artificial intelligence to offer an intuitive and seamless conversational experience to Help Center visitors. Dallas-based Pariveda collaborated with the company on the project.
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The city of Dallas Animal Services got a $200,000 investment for its new customer service app. [Photo: IStock, scholes1]
Dallas Animal Services’ App Rakes in $200K Investment at Innovation Showdown
by Lance Murray | Apr 25, 2019
Once the potentially life-saving been refined, DAS plans to share it with shelters nationwide to take a bite out of the number of animals euthanized each year.
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by Lance Murray |
Apr 27, 2018
Tata joins fellow India-based IT services company Wipro in annoucing expansions in Plano.
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by Lance Murray |
Oct 25, 2017
The cash injection from Mainsail Partners will help accelerate product development, improve customer service, and drive growth.
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by Lance Murray |
Jul 19, 2017
The Richardson startup uses automated machine learning algorithms to understand the behaviors and actions of a business' best-performing employees.
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