customer service

Recuro Health Promotes Exec to EVP and COO

The Dallas-based digital health company has elevated Michael Brombach to lead operations and technology as it scales beyond 1.7 million members and eyes $50 million in revenue.
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DART Announces ‘DART Transform’ Modernization Program Including New Trains, Buses
by | Feb 11, 2025
DART's modernization program will focus on five core elements: vehicles, stations and passenger facilities, resiliency, a unified signaling system, and operating facilities.
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Westlake’s Solera Partners with STELLA Automotive AI on Conversational ServiceAgent AI
by | Jan 29, 2024
Solera said that ServiceAgent AI provides comprehensive insights into service appointment booking and management system performance and efficiency, enabling automotive service teams to deliver "exceptional customer support."
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TA Digital Elevates Veteran Company Exec to President/CEO
by | Nov 10, 2023
Dr. Ali Alkhafaji succeeds co-founder and CEO Rajiv Rohmetra, who announced his retirement. In 2022, TA Digital was acquired by Omnicom Group Inc. and integrated into the Credera Network of agencies within the Omnicom Precision Marketing Group.
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The Last Word: Sentiero Ventures’ David Evans On Why Jeff Bezos’ ‘Customer Obsession’ Is a Good Idea for Startups

"Everyone by now has seen the video of Jeff Bezos just repeatedly saying 'customer' and his customer obsession is a well known part of Amazon lore," Evans wrote today in a LinkedIn post. "But what amazes me is how few companies think about customer success as a core function and just something 'we have to do once we get bigger,'" he adds.
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animal
Dallas Animal Services’ App Rakes in $200K Investment at Innovation Showdown
by | Apr 25, 2019
Once the potentially life-saving been refined, DAS plans to share it with shelters nationwide to take a bite out of the number of animals euthanized each year.
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Tata
India-based Tata Consultancy Services Expands in Plano
by | Apr 27, 2018
Tata joins fellow India-based IT services company Wipro in annoucing expansions in Plano.
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ECi Pacsoft
Plano-based ResMan Garners $36M Growth Investment
by | Oct 25, 2017
The cash injection from Mainsail Partners will help accelerate product development, improve customer service, and drive growth.
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