JCPenney’s Refashioned ‘CALWest’ HQ in Plano: The Place to Work, Play, and Ace Pickleball

JCPenney is welcoming back more than 2,000 associates to its 320,000 square foot "CALWest" campus at Legacy West in Plano. To drive a new hybrid work strategy, the refashioned HQ offers "updated workspaces that cultivate a culture of collaboration." Plus pickleball courts, an arcade, a fitness center, a golf simulator, and more. See inside.

For many JCPenney employees, this must seem like old home week. The retailer announced the company has reopened its updated corporate offices at the Campus at Legacy West in Plano, where the company operated for 28 years before the COVID-19 pandemic.

JCPenney said its return to its Plano “CALWest” campus marks a transformative moment as the company drives forward a new hybrid work strategy for associates.

“JCPenney is proud of our history in Texas and our connection to the Campus at Legacy West,” CEO Marc Rosen said in a statement. “As the company enters a new era, it’s exciting to be returning to the same space as our original home office.

Updated workspaces ‘cultivate a culture of collaboration’

Collaborative workspaces at JCPenney CALWest. [Photo: JCPenney]

Rosen said JCPenney employees will find a different office environment in their new/old home.

“We’re thrilled to continue our legacy here with a refreshed space that allows our associates and teams to feel empowered by offering updated workspaces that cultivate a culture of collaboration, while also giving associates control and flexibility in the way they work,” Rosen said. “Our reopened office space will also give us opportunities to connect with our community, associates, business and nonprofit partners.”

The company is welcoming back more than 2,000 associates to the 320,000 square foot CALWest campus. Following its move from New York City to Plano in 1992, JCPenney was one of the first to establish a corporate headquarters in the now-thriving business hub in Plano.

Exterior of JCPenney CALWest campus. [Photo: JCPenney]

JCPenney said the reopening is part of its ongoing efforts to enhance the associate experience and remain a visible leader in the local business community.

The company added that it’s committed to serving diverse, working families and its new corporate headquarters is designed to extend those values to its associates by supporting and accommodating diverse personal and professional needs.

Supporting a hybrid workforce with pickleball courts, an arcade, a golf simulator and more

With an open working environment, JCPenney’s refashioned headquarters is designed to encourage collaboration among colleagues and connection to the JCPenney brand. Beyond the modern design and new technology aimed at fostering a seamless hybrid workforce, JCPenney said that CALWest offers best-in-class amenities for its associates, including two pickleball courts, an arcade, state-of-the-art fitness centers, and a golf simulator.

Along with deepening relationships with the North Texas business community and beyond, JCPenney said it is committed to strengthening local partnerships with the Plano Chamber of Commerce.

The company has a legacy of supporting and helping the communities it serves through its Hope & Wonder brand partners and a partnership with Feeding America, the company said.

JCPenney said that to honor of its grand opening of the CALWest office, and as part of a three-year partnership with Feeding America, it will present Feeding America with $175,000 to help address food insecurity in communities across the United States.

JCPenney and its 50,000 associates worldwide aim to serve customers where, when, and how they want to shop — from its website,, to more than 650 stores in the U.S. and Puerto Rico.

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