Healing But Hurting: New Study Shows Impact of Healthcare Workers

That’s according to Voices of Healthcare Heroes, a new study released today from CulturIntel, a data science affiliate of Irving-based AI-powered marketing firm Cien+.

One of three U.S. healthcare workers is battling depression caused by the COVID-19 pandemic—and more than 73 percent report feeling negative about their mental state. That’s according to Voices of Healthcare Heroes, a new study released today from CulturIntel, a data science affiliate of Irving-based AI-powered marketing firm Cien+.

The findings come from a big-data analysis of nearly 49 million online conversations among physicians, support staff, nurses, and EMTs. CulturIntel’s AI-powered analysis looked at the pandemic’s impact on healthcare workers’ lives holistically: their behavior, social connection, economic situation, and mental stage.

Compared to the overall population, healthcare professionals are experiencing 1.5 times more grief and 1.6 times more traumatization, while physicians are experiencing 1.8 times more anger.

“This study reveals that the health crisis demands even greater analysis and support mechanisms for the same healthcare workers who are literally struggling to carry us through the pandemic,” said Lili Gil Valletta, CEO and co-founder of CIEN+ and CulturIntel, in a statement.

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