San Antonio-based H-E-B is making another move to build its North Texas grocery presence with a “futuristic” e-commerce fulfillment center opening in Plano this summer.
While H-E-B has several such centers in the state, this will be its first in North Texas. The company said it plans to hire around 125 employees “to help service customers’ online order needs” at the center, according to WFAA.
H-E-B open its first grocery store locations in Frisco and Plano in 2022, and plans to open more in Fort Worth, McKinney, Allen, and Forney. Its new DFW fulfillment center will be located near the H-E-B store at 6001 Preston Road in Plano.
“At H-E-B, we’re always looking for ways to offer Texans a better shopping experience and more options to choose how they shop, pay for, and receive their products,” Kedar Patel, VP of e-commerce at H-E-B, said last July when another such center opened in Central Texas. “Across our business we are adopting innovative technologies that give our partners the tools they need to provide top-quality service to our customers whether they shop online or in our stores.”
The Central Texas e-commerce fulfillment center that opened in Leander last July was H-E-B’s fifth since 2018. The new one in Plano will help support the retailer’s expansion into Dallas-Fort Worth, the retailer said.
Center will stock goods found in stores for curbside and home delivery
To help meet rising demand for online shopping, the Plano e-commerce fulfillment center will stock goods found in stores, which will be used to fulfill curbside and home delivery orders. The facility will allow for “more capacity, greater efficiency, less aisle congestion for the in-store shopper, and better product availability,” H-E-B said.
“To help streamline the process and increase productivity, the facilities use various forms of automation to help partners throughout the order process,” H-E-B noted last July. “With these centers, H-E-B has grown supply chain capacity to help improve and power the expansion of its curbside and home delivery services, which are available at more than 260 stores in Texas.”
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