“In business, there is rarely an absolute truth.”
Claudia Mirza
Co-Founder and CEO
Akorbi Group
.…from her recent LinkedIn post on how to lead with empathy and wisdom.
Mirza co-founded Akorbi as a home-based translation business in 2002.Today it’s a provider of translation, interpretation, staffing, call centers, learning services, and localization as one of the fastest-growing woman-owned business in the world.
As she built all that, Mirza learned a lot about leadership—and she shares 16 insights in a recent LinkedIn post titled “Leading with Empathy and Wisdom: A Leader’s Dilemma.”
“I recently found myself in a challenging situation where several team members reached out to me for help in resolving a business matter,” Mirza writes. “Each member presented compelling arguments, and to my surprise, I realized that all of them were right in their own way.”
The Last Word above is one of Mirza’s insights. Others include “Arrogance has no place in our team”; “It’s crucial to take the time to ask those who do not speak up”; “Do not tolerate mediocrity”; and “Empowering our team members to demand respect from any level in the organization.”
One other intriguing lesson Mirza learned: “I also emphasize the importance of identifying company terrorists, those who intentionally undermine our goals, and teach our team members to recognize and call out such behavior.”
You can read all 16 of Mirza’s “leadership lessons learned” by reading her LinkedIn post.
For more of who said what about all things North Texas, check out Every Last Word.
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