robert isom

The Last Word: On American Airlines and DFW Airport Committing $4B to New Terminal F

by | May 1, 2025
American Airlines and Dallas Fort Worth International Airport unveiled plans Thursday for the airport's sixth terminal—Terminal F—that will enable both to "continue growing together." American and DFW have increased the planned investment in Terminal F to around $4 billion—aiming to create what will be DFW’s "signature terminal experience," operated entirely by American Airlines.
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American Airlines Creates New CX Organization, Names SVP and Chief Customer Officer To Oversee It
by | Feb 13, 2025
American said that Heather Garboden's experience in revenue management and finance give her an understanding of what will be good for the health of the airline, as she oversees its newly created Customer Experience organization.
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Flying Green: American Airlines Boosts Investment in ZeroAvia, Orders 100 Hydrogen-Electric Engines
by | Jul 11, 2024

Fort Worth-based airline industry giant American Airlines has agreed to buy 100 hydrogen-electric engines intended to power regional jet aircraft from clean aviation innovator ZeroAvia. The engines produce zero inflight emissions except for water vapor, the airline said....

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Inaugural Board Announced for Fort Worth Economic Development Partnership
by | Aug 29, 2023
The organization said the board signifies a "robust and resolute commitment to attracting and recruiting businesses to Fort Worth," one of the fastest-growing cities in the nation.
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The Last Word: American Airlines’ Robert Isom on Winning the Eco-Airline of the Year Award

Air Transport World announced today that American Airlines has been named the 2023 Eco-Airline of the Year. ATW lauded American’s work to run a more fuel-efficient operation with more fuel-efficient aircraft powered increasingly by low-carbon fuel and new technology.
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American Airlines Is the Only Passenger Airline Named to Dow Jones Sustainability Index for 2nd Straight Year
Just months after investing in a hydrogen fuel distribution startup and striking a $2.75 billion deal to buy sustainable aviation fuel made from refined corn, Fort-Worth based American Airlines has made an important list. For the second year in a row, American is the only passenger airline to land on the Dow Jones Sustainability North America Index.
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oneworld Alliance To Move Its Global HQ from NYC to American Airlines’ Fort Worth Campus
by | Oct 13, 2022
The alliance—aimed at frequent international travelers worldwide—has member airlines from around the world, including American plus seven others that fly out of DFW Airport: Alaska Airlines, British Airways, Finnair, Iberia, Japan Airlines, Qatar Airways, and Qantas. Other international airlines are in oneworld as well. "With our new home in Fort Worth, we anticipate even closer collaboration with American and our member airlines as we work side by side to further grow and strengthen oneworld," says CEO Rob Gurney.
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The Last Word: American Airlines CEO Robert Isom on Fort Worth Mayor Mattie Parker’s Podcast
Fort Worth Mayor Mattie Parker is back with her Go Time podcast after a summer break—and her first fall episode is a chat with American Airlines CEO Robert Isom.  One of the things that came up: American's $350 million, 300-acre Fort Worth headquarters campus, which opened in 2019 after a project more than five years in the making.
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