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Inbenta
[Composite Image: Sources, Inbenta; Carkhe/1175793004/istockphoto; DI Studio]
The Last Word: Inbenta CEO Melissa Solis on AI as the Great Equalizer
by Quincy Preston | Feb 17, 2026
Inbenta CEO Melissa Solis—who built North Texas-based GIACT Systems from $300 to a $610M exit—talks AI deployment failures, customer culture, and who gets a seat at the table on the Women Disrupting Tech Podcast.
by Quincy Preston |
Jul 25, 2025
From startup founders to Fortune 500 CIOs, here’s who’s in the running for this year’s honors. The City of Frisco will be the first “Host City Sponsor” for Tech Titans Oscar-style presentation ceremony.
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by Lance Murray |
Dec 14, 2023
Dallas-based conversational AI platform Inbenta has appointed Merlin Bise as chief technology officer, effective Jan. 1, the company announced.
Inbenta’s platform is designed to optimize customer experience....
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by Lance Murray |
Sep 29, 2023
Inbenta said the executive team additions will help support its expansion in the North American market; further innovate its products and services; and boost Inbenta's brand awareness in key sectors.
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Inbenta CEO Melissa Solis [Photo: Inbenta]
Inbenta Expands Customer Experience Platform, Allows Companies to Integrate Generative AI Solution of Their Choice
by Lance Murray | Aug 9, 2023
With the addition of multiple generative AI platforms to its solution, Allen-based Inbenta said it intends to cut a company's content development timeline by more than half, "supercharging" their ability to quickly develop customer service responses, chatbot scripts, helpful content pieces, and more.
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by David Seeley |
Mar 8, 2023
Two months after closing a $40 million investment led by Tritium Partners and naming Melissa Solis as the company's new CEO, Inbenta is planting its headquarters in Allen's One Bethany West. Solis, who previously founded and led Allen-based GIACT, made the decision to relocate based on Allen's city business support, a "strong talent pool," affordable cost of living, and more.
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by Lance Murray |
Jan 11, 2023
Requiring virtually zero data training and achieving a 90% correct answer rate, Inbenta's solutions are fully configurable, deployable within seconds, interoperable across multiple platforms, and perpetually advancing through billions of customer interactions across 35 languages, the company said.
"Inbenta's conversational AI is a game changer for any business that has to handle customer inquiries, whether simple questions or more complicated tasks," says CEO Melissa Solis.
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