Inbenta

Merlin Bise [Photo: Inbenta]

Inbenta Appoints Tech Industry Veteran as Chief Technology Officer

by Lance Murray | Dec 14, 2023

Dallas-based conversational AI platform Inbenta has appointed Merlin Bise as chief technology officer, effective Jan. 1, the company announced.

Inbenta’s platform is designed to optimize customer experience.

“We’re constantly looking to stay at the forefront of how businesses solve complex customer experience challenges,” CEO Melissa Solis said in a statement. “The addition of Merlin as chief technology officer will be a crucial component in transforming both our product roadmap and technology stack, which will further advance our suite of conversational AI products with new solutions.”...

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Allen AI Platform Inbenta Adds 3 Veteran Executives to Leadership Team

by Lance Murray | Sep 29, 2023

Inbenta said the executive team additions will help support its expansion in the North American market; further innovate its products and services; and boost Inbenta's brand awareness in key sectors.

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North Texas-Based Inbenta Acquires Horizn for Its Interactive Product Demo Platform

by Lance Murray | Aug 21, 2023

Horizn co-founder and CEO Janice Diner, who will become Inbenta's head of marketing, says the acquisition helps set the AI platform apart from the "industry's text-reliant majority." The Horizn deal comes after Inbenta's announcement of its $40 million funding in January led by Tritium Partners and the official announcement of its Calif. to Texas move in March.

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Inbenta Expands Customer Experience Platform, Allows Companies to Integrate Generative AI Solution of Their Choice

by Lance Murray | Aug 9, 2023

With the addition of multiple generative AI platforms to its solution, Allen-based Inbenta said it intends to cut a company's content development timeline by more than half, "supercharging" their ability to quickly develop customer service responses, chatbot scripts, helpful content pieces, and more.

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Dallas-Based Conversational AI Platform Inbenta Rakes in $40M Investment

by Lance Murray | Jan 11, 2023

Requiring virtually zero data training and achieving a 90% correct answer rate, Inbenta's solutions are fully configurable, deployable within seconds, interoperable across multiple platforms, and perpetually advancing through billions of customer interactions across 35 languages, the company said. "Inbenta's conversational AI is a game changer for any business that has to handle customer inquiries, whether simple questions or more complicated tasks," says CEO Melissa Solis.

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A collaboration of the Dallas Regional Chamber and Dallas Next, Dallas Innovates is an online news platform covering what's new + next in Dallas - Fort Worth innovation.

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Inbenta

Inbenta Appoints Tech Industry Veteran as Chief Technology Officer

Dallas-Based Conversational AI Platform Inbenta Rakes in $40M Investment

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