forrester

NiCE Closes Nearly $1B Acquisition of Cognigy, Whose U.S. HQ Recently Relocated to North Texas

by | Sep 8, 2025
The deal joins two industry leaders in AI-powered customer experience. Former Cognigy CEO Philipp Heltewig will now serve as general manager of NiCE Cognigy and chief AI officer.
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Dallas Growth Advisory SBI Appoints New Chief Consulting Officer
by | Oct 13, 2023

SBI, a go-to-market growth advisory, has named Alicia Lee as its new Chief Consulting Officer.

With over two decades of consulting leadership experience, Lee will play a key role in scaling and advancing SBI’s consulting delivery capabilities, the company said in a news release.

SBI CEO Mike Hoffman called Lee’s consulting track record “remarkable.”...

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Dallas Innovators: Mahendra Alladi’s AccelQ Software Works to Help Healthcare and Retail Organizations Achieve Digital Transformation
by | Jul 28, 2020
The Dallas-based startup has worked with companies like Peapod, Anthem, Cardinal Health, and YPO Dallas to make sure their operations are optimized.
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Forrester Research Names Epsilon a Loyalty Leader in Two Evaluations
by | Jul 16, 2019
In Forrester's 2019 report, Irving-based Epsilon was named a leader in loyalty services and loyalty technology—the only company named in two evaluations.
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