Posts Tagged ‘customer service’

AmplifAI Focuses AI Tech on Improved Performance, Morale

Posted by Lance Murray

Richardson-based AmplifAI has introduced AI-based technology that allows companies to deliver smarter, more-personalized training and coaching to improve the performance and morale of employees who contact customers.

AmplifAI

Sean Minter

Founded by Sean Minter in 2014, the startup is developing the …

Innovation and Partnerships Go Hand in Hand

Posted by Scott Emmons

If you want to sustain a creative and productive innovation pipeline, you must have great partners. In some cases, you will be dealing with mature organizations that have established business processes and workflows for partnerships.

However, I have found that …