Plano MSP Provider The 20 Adds New Human Resources Director

The 20 said that Audrey Conley brings more than 15 years of experience to the role. She has a deep understanding of how to leverage HR best practices to boost employee retention, nourish company culture, and optimize the employee experience.

Audrey Conley has been appointed as human resources director of the Plano-based The 20 MSP Group, a leading managed services provider.

The firm said that Conley brings more than 15 years of experience to the role. She has a deep understanding of how to leverage HR best practices to boost employee retention, nourish company culture, and optimize the employee experience, The 20 MSP said.

“Audrey is a motivated and accomplished leader, and a tremendous addition to our team,” The 20 Chief Operating Officer Ken Pecot said in a statement. “She understands the importance of a healthy company culture to our broader corporate vision, and we have full confidence that her expertise will propel business forward and play a huge role in attracting, retaining, and developing top talent.”

And the company’s recent growth means that they’re doing a lot of hiring.

Pecot added, “During this period of rapid expansion for The 20, this focus on talent becomes even more crucial, and Audrey’s contributions will be invaluable in shaping our success.”

The 20 said that Conley has an impressive track record of guiding organizations through complex business, financial, and compliance challenges, and possesses a rare combination of organization, analytical, and conceptual abilities.

Cultivating ‘an environment of teamwork and advancement’

Her previous roles include director of human resources at Mohr Partners and human resources consultant at HumCap.

“I am incredibly excited to be stepping into the role of HR Director for The 20,” Conley said in a statement. “This is a company that really appreciates the value of its people and prioritizes their success by providing the necessary resources and support. I’m looking forward to crafting and executing HR strategies that align with The 20’s organizational goals, attract the best talent in the industry, and cultivate an environment of teamwork and advancement.”

Conley will oversee all HR functions and serve as a member of The 20’s executive leadership team, which includes Tim Conkle (CEO), Pecot, Crystal Conkle (CMO), Michael Bone (CRO), Ciera Cole (CXO), Donna Pebworth (CFO), and Ken Nix (CISO).

The 20 is an exclusive business development group for Managed Service Providers that said it wants to dominate and revolutionize the IT industry with its standardized all-in-one approach.

The 20 said its robust RMM, PSA, and documentation platform ensures superior service for its MSPs’ clients utilizing their completely U.S.-based Help Desk and Network Operations Center.

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