Chargeback Gurus, a McKinney-based leader in chargeback prevention and revenue recovery services for e-commerce payments, has announced new leadership changes.
Tim Tynan, a board member with extensive experience in fintech and financial services, has been appointed as the company’s new chief executive officer. Melissa Hendrick, a strategic marketing expert with experience in B2B SaaS enterprise and mid-market, has been appointed as the new chief marketing officer.
Srii Srinivasan, the company’s former CEO and co-founder, has transitioned into her role as a board member, and the former president and co-founder, Suresh Dakshinamoorthy, has assumed the role of the company’s strategist.
These changes come as Chargeback Gurus continues expanding and introducing solutions to help merchants manage risk, mitigate chargebacks, and prevent fraud.
Tynan has served on the board since August 2021 and has extensive experience delivering financial and operational results across the payments, financial services, and technology industries.
“Tim is a true changemaker and innovator with decades of fintech and financial services experience,” Chris Lundquist, executive chairman of the board, said in a statement. “His leadership and payments expertise will be invaluable as we continue our global expansion and introduction of solutions that help merchants manage risk, mitigate chargebacks, and prevent fraud.”
Melissa Hendrick of Chargeback Gurus
Tynan’s previous experience includes CEO of Bank of America Merchant Services, and various leadership roles at Citigroup and IBM.
Hendrick comes to Chargeback Gurus with extensive B2B SaaS enterprise and mid-market strategic marketing expertise across a broad range of marketing capabilities and functions. She is the former EVP of marketing at Lockstep and has held senior marketing positions at TeamSupport, Yooz, and Thomson Reuters.
“Melissa’s passion for igniting growth and driving connections with both clients and strategic partners is unmistakable,” Tynan said in a statement. “With her proven demand generation experience and data-driven approach, Melissa will help Chargeback Gurus continue on its growth trajectory by reaching more merchants in need of chargeback prevention and revenue recovery services.”
Chargeback Gurus co-founder Srii Srinivasan was recently recognized as a 2023 Future 50 disrupter in Dallas Innovates magazine.
Get on the list.
Dallas Innovates, every day.
Sign up to keep your eye on what’s new and next in Dallas-Fort Worth, every day.
R E A D N E X T
-
LTK has influencer retail operations on five continents and recently expanded its presence into new markets. The company continues to aggressively expand its operations to accelerate the growth of its three-sided marketplace focused on creators, brands, and shoppers.
-
In this week's roundup of hires, promotions, and accolades in North Texas, you'll also find news from Firehouse, Enseo, Cambium Learning, D Magazine, Lear Investment Management, Spacee, Envy Gaming, 5Q, Stream Realty Partners, Nanoscope, Crossplane Capital, Improving, TimelyMD and more.
-
Fossil Group Inc., the Richardson-headquartered global design, marketing, distribution, and innovation company, announced Monday that Lisa Marie Pillette has joined the company as senior vice president and chief marketing officer. "Lisa has tremendous depth and breadth of marketing experience with iconic brands, an innovative lens on what marketing of the future looks like, and a compelling track record of delivering insight-led solutions," Holly Briedis, executive vice president and chief digital officer for Fossil, said in a statement. "Pairing her distinctive expertise with our global digital capabilities allows us to think holistically about the consumer experience." To the post, she brings…
-
Pathlock's recent mergers, acquisitions, and capital raises have enabled the company to address the increasing risk in application security while establishing its leadership position as the industry's most complete 360-degree platform for application security and controls automation.
-
Dallas-based financial services giant Comerica Bank has named Trent Sampson, Jerry Collazo, and Adriana Najera to its newly formed South Dallas Business Banking Team that is led by Group Manager Derric Hicks. "As the leading bank for business, it is imperative that we raise expectations in all the communities where we live and serve," Comerica Bank Dallas Market President Amanda Mahaney said in a statement. "For many years, we have provided retail banking services and made community investments in the South Dallas community. Now, Derric and his team will focus on finding access to capital solutions for underserved entrepreneurs and…
