Medecision Launches Aerial Social Care Coordinator to Tackle Social Determinants of Health—and Drive Better Healthcare Outcomes

The Dallas-based provider of digital care management solutions and services has released Aerial Social Care Coordinator—a cutting-edge solution designed to provide health plans and healthcare providers with immediate insight into individuals' social determinants of health barriers.

Are social determinants of health holding back healthcare outcomes? Dallas-based Medecision thinks so, and they have a solution that leverages cutting-edge technology to address this issue head-on.

The company, a provider of digital care management solutions and services, has released Aerial Social Care Coordinator, a cutting-edge solution designed to provide health plans and healthcare providers with immediate insight into individuals’ social determinants of health barriers.

“At Medecision, we are all about harnessing digital innovation to bring a transformational change to healthcare,” President and CEO Kenneth Young said in a statement. “Health plans and providers rely on our platform, Aerial, to help improve outcomes while reducing costs. With real-time data access, advanced analytics, and now social determinants of health functionality, Aerial has the potential to make healthcare more patient-centric, accessible, and efficient.”

Driving better healthcare outcomes

The company said that with this technology, connecting individuals to the appropriate resources is fast and effective while ensuring that care teams can close the loop on referrals.

The solution uses real-time data access and advanced analytics to help healthcare providers and health plans identify and address social determinants of health (SDOH) barriers.

The release of the platform comes at a time when health equity and social needs are increasingly taking center stage in the healthcare industry. The Centers for Medicare & Medicaid Services has indicated that health equity and social needs will continue to be a major focus in Star Ratings in the near future, which could impact healthcare providers and health plans, according to Medecision.

By leveraging cutting-edge tech to address SDOH, Medecision hopes to help healthcare organizations better identify and address various barriers—ultimately driving better healthcare outcomes through earlier interventions.

 Closing gaps and solving complex problems

Aerial enables organizations to identify, engage, and support individuals with elevated social risks to drive gap closure and member retention, according to Medecision.

The solution helps care teams act on SDOH information more quickly and effectively by:

  • Moving away from the traditional 90-day stale data model toward a more dynamic and real-time approach to accessing SDOH data and identifying and addressing SDOH needs.
  • Connecting individuals to high-quality community resources, such as through collaboration with Findhelp, the nation’s leading social care referral network. This allows navigators to close care gaps by addressing social drivers including transportation, food insecurity, housing supports, and pharmacy prescription delivery.
  • Leveraging the most effective engagement tactics based on individuals’ preferences and ensuring timely interventions occur when, where, and how they need them most.
  • Tracking referral status in real-time to close the loop on SDOH referrals and measure the impact on Star Ratings, consumer satisfaction, and other organizational and compliance goals.

Aerial Social Care Coordinator is the latest technology developed by Medecision, known for its innovative approach to improving care delivery and reducing costs. By seamlessly connecting the healthcare ecosystem to powerful data and insights that drive meaningful consumer experiences, the company helps drive performance and solve complex challenges.

Medecision said it recently launched a new report, “A New Dawn for the Healthcare Industry’s SDOH Strategy,” to help health plans and providers navigate their SDOH identification and intervention challenges.

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