Humanizing Health Tech: Axxess Boosts Client-Focused Solutions With Strategic Acquisition

Uniting two health tech innovators, Dallas-based unicorn Axxess has strategically acquired Complia Health, accelerating its quest to revolutionize home health tech solutions for providers.

Dallas-based health tech unicorn Axxess takes a human-centric approach to revolutionizing the future of post-acute healthcare. Strengthening its foothold as a leading home health tech provider, the company has acquired Complia Health.

With the acquisition, Axxess gains access to an expanded client base, a pool of exceptional talent, and strengthened engagement with prominent care providers. Complia Health boasts a roster of more than 200 clients, including major players in home health, home care, hospice, and palliative care in “thousands of locations,” the company said in a news release.

Financial details were not disclosed.

CEO John Olajide calls the acquisition a “major milestone.”  The company continues to pursue its “vision of being the global healthcare technology leader, and most admired for our people, partnerships, and solutions,” he said.

Olajide, who has been in talks with Complia’s CEO Rich Berner over the last few months, says Axxess identified a “great cultural fit” between the two companies. Olajide noted that the acquisition was an opportunity to combine talent and resources to drive innovation and address the home healthcare industry’s evolving needs.

Better together

By leveraging the strengths of both companies, Axxess aims to cement the company as the go-to solution provider for home health, home care, hospice, and palliative care, redefining the human-centric approach to healthcare delivery.

According to Berner, the partnership can increase client satisfaction in the post-acute healthcare sector. The acquisition by Axxess will “incorporate the best of both organizations to make us all even better,” he said.

Berner, who will continue to lead Complia, says the deal is the “happy result of two mission-driven organizations focused on making the most positive impact on healthcare possible.”

“After pursuing several paths to accelerate providing best-in-class solutions, combining with Axxess and the excellent team [Olajide] has assembled made the most sense to ensure we are positioned to help clients achieve better outcomes and world-class end-user experiences,” he said.

Collaborative problem solving

Axxess is noted for pushing the boundaries of healthcare innovation, seeking to solve the most complex industry challenges.

“Anyone who attended Axxess’ AGILE conference in April or has engaged with them at various industry events knows it is a first-rate organization that operates with a collaborative and cooperative culture,” Berner said. “This acquisition … will incorporate the best of both organizations to make us all even better.”

The AGILE event aims to bring together industry leaders to brainstorm and address the challenges in the home care sector with a focus on collaborative problem-solving and industry innovation.

A bootstrapped unicorn

Axxess founder and CEO Olajide bootstrapped and built the Dallas-based healthcare tech company from the ground up in 2007. Axxess has transformed into a global enterprise, boasting over 1,000 employees and serving more than 3 million patients worldwide through 9,000 organizations.

In 2022, the Axxess team was recognized for its operational excellence with an ISO 9001 certification—something that’s unique in the care-at-home industry, Olajide noted at the time.

According to the CEO, the company also became the first CHAP-verified home health technology provider, pointing to recognition of meeting the highest industry standards. Community Health Accreditation Partner is an independent, non-profit accrediting organization for community-based healthcare organizations in the United States.

“We believe that the future of healthcare is in the home,” Olajide has said. “Technology has shaped the evolution of healthcare in ways we don’t even realize.”

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