Deloitte: Fueling the AI Transformation Journey

How should companies be thinking about building towards the future? Tim Gross, Principal, Deloitte Consulting says Deloitte sees opportunities in present challenges as rapid shifts take place. Here's his take in a Q&A.

How does your company stretch the boundaries of what’s been done, or reinvent itself within your industry?

 

Deloitte provides a wide variety of services to our clients across the globe.  In each of our businesses, we are constantly looking at how we can improve the value we bring through technology.  In recent years, Digital Disruptors have not only impacted our clients, but also, how Deloitte serves our clients.  Whether it’s using new cloud-based capabilities, Machine Learning, or Artificial Intelligence, Deloitte is leveraging new capabilities to impact the North Texas market.  We are partnering with companies in North Texas to bring new business insights, to drive collaboration, to generate operational efficiencies, and to drive down costs.

What’s important to further drive AI and innovation in North Texas?

Tim Gross, Principal, Deloitte Consulting LLP

Artificial Intelligence has a unique and powerful role to play in meeting many of the challenges presented to North Texas organizations today. As we have watched rapid shifts occur lately, we see the opportunities in present challenges. And yet, we have also seen how many business leaders set their sights too low of the enormous potential AI presents to us. 

The most successful companies are using AI to improve the customer experience, vendor relationship, and supply chain as a few examples. Many are also realizing that AI and Machine Learning is a journey, requiring to grow the capability over time, and that the partnership between IT and the business is essential. However, not everyone in IT, the data organization, and the business may be ready for the journey.  You have to take them on the journey and in some cases, bring in new skill sets. It’s the journey that’s so important—getting people onboard with common business challenges first.

Deloitte’s State of AI in the Enterprise report offers four key actions business leaders and organizations can use as a starting point for considering AI in their business model.

North Texas continues to be a diverse economy with a range of companies, industries, and threshold for innovation and engaging with new technologies. AI is one in which I see great potential to help organizations transform and thrive going into 2023 and beyond.

A version of this Thought Leader story was originally published in Dallas Innovates 2023.


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R E A D   N E X T

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