Tyler Technologies Signs $85M 10-Year Deal With North Carolina Judicial System

The deal is Tyler's largest-ever software-as-a-service agreement and it will give North Carolinians online access to the state's judicial system and e-filing capability.

Tyler Technologies software

Tyler Technologies Inc. has signed its largest-ever software-as-a-service agreement—an almost $85 million agreement over 10 years with the North Carolina Administrative Office of the Courts and North Carolina Judicial Branch.

The deal gives the state use of several products from Tyler’s Odyssey suite, including Odyssey Case Manager, Odyssey File & Serve, and Odyssey Attorney Manager, and will allow for e-filing and online access to the state’s judicial system, Tyler said.

Plano-based Tyler Technologies is the largest provider of integrated software and technology services focused on the public sector, and the North Carolina deal will be the largest statewide Odyssey implementation by population, the company said.


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After a multiyear, competitive procurement process, Tyler was selected to provide an Integrated Case Management System and support components of a virtual courthouse for the statewide implementation. The implementation will include statewide e-filing that enables paperless processes, automated workflows, and support of online access to the judicial system.

“Creating an electronic statewide court system is a major undertaking,” North Carolina Administrative Office of the Courts Interim Director McKinley Wooten said in a statement. “We are thrilled to make this leap forward with Tyler’s Odyssey solution to help us achieve our vision of a virtual courthouse, where paper processes are a thing of the past and efficiencies are gained by Judicial Branch offices across North Carolina. Ultimately, we are leveraging technology to provide greater access to the courts.”

Rusty Smith, president of Tyler’s Courts & Justice Division, said the virtual court system will enhance all aspects of North Carolina’s system.

“North Carolina’s vision of a unified electronic courts environment aligns with Tyler’s vision to enhance the experience for everyone impacted by the justice system in the state,” Smith said.

With more than 10 million residents, North Carolina is the ninth most-populous state in the nation. Tyler said this agreement marks its 15th statewide agreement for Odyssey.

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