Tyler Technologies Acquires Radio Communications Tech, Announces Mobile App Launch

The Plano company is a provider of end-to-end information management software and services for local governments.

Tyler Technologies

Plano-based Tyler Technologies has made two major announcements in the past week — the acquisition of assets from Radio 10-33 LLC, and the launch of its New World CrewForce mobile application for emergency first responders. 

Tyler Technologies is a provider of end-to-end information management software and services for local governments including cities, counties, and schools.

The company said it had acquired the audio and digital two-way radio communications technology and related assets from Radio 10-33, which it expects to deploy in future applications for recording 911 transmissions.

“We are always seeking best-of-breed technology to continuously improve service to existing and future clients.”
Greg Sebastian 

“Radio integration with a public safety software system is a significant benefit, providing backup for important information and assisting neighboring agency interoperability,” said Greg Sebastian, president of Tyler’s Public Safety Division, in a release. “We are always seeking best-of-breed technology to continuously improve service to existing and future clients.”

Tyler said the acquisition will help with enhanced capabilities for emergency communications centers, law enforcement, fire, and EMS agencies to better respond in the areas they serve.

The recording could be used by dispatch centers, mobile units, and agency professionals to receive instant playback.

TYLER TECHNOLOGIES APP AIDS FIRE RESPONSE TEAMS

The New World CrewForce mobile application, on the other hand, puts mobile capabilities into the hands of fire crews as soon as they are dispatched to a fire. The application is available on the iOS platform.

“We developed the New World CrewForce application to be extremely intuitive in an emergency,” Brian Leary, Tyler’s vice president of software strategy and development for New World, said in a release. “That means the application knows where users are located and what information they need as they need it.”

He said New World is a benefit to responders who travel alone to emergencies because it will serve as another member of the response team by giving them the ability to understand spoken commands and read call narratives to users.

In 2017, Forbes ranked Tyler on its “Most Innovative Growth Companies” list. It has also named Tyler one of “America’s Best Small Companies” eight times, according to a release.

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