customer satisfaction

L to R: Trevor Gruenewald, CEO of ECI Software Solutions, and Aaron Everson, CEO of Avid Ratings [Photos: ECI/Avid]

North Texas’ ECI Software Solutions Acquires Avid Ratings, Expanding Its Homebuilder Solutions

by | Nov 7, 2024
ECI said the strategic deal expands its industry-specific solutions for homebuilders by adding advanced customer experience management tools and AI-powered platforms, enabling builders to enhance customer satisfaction and streamline operations.
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Dallas-Based River Logic Has Created a ‘Digital Twin’ of Philip Morris International’s Global Manufacturing Network
by | Sep 22, 2020
For the tobacco giant's around 40 manufacturing centers across the globe, River Logic has deployed technology that can address supply chain optimization needs.
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AT&T Creates a Time-Saving Tool for the Techs Who (Literally) Build the Internet
by | Sep 15, 2020
It took some two-and-a-half years and 2,000 interviews for a team of UX designers to create Atlas, a "digital toolbelt" that saves time, reduces stress, makes customers happier—and increases "pride of craft" for the giant's technicians.
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