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customer obsession
David Evans, managing partner of Sentiero Ventures [Photo: Sentiero]
The Last Word: Sentiero Ventures’ David Evans On Why Jeff Bezos’ ‘Customer Obsession’ Is a Good Idea for Startups
by Dallas Innovates | Staff Report | Aug 1, 2023
"Everyone by now has seen the video of Jeff Bezos just repeatedly saying 'customer' and his customer obsession is a well known part of Amazon lore," Evans wrote today in a LinkedIn post. "But what amazes me is how few companies think about customer success as a core function and just something 'we have to do once we get bigger,'" he adds.
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Trending
North Texas is a big place, with plenty to do, see, hear, and watch. We scour the internet every week to find events and activities for you. As always, things may change at any time, so be sure to check the official website or registration page for the latest details....
What do the Dallas Mavericks, Texas Instruments, State Farm, Lennox and over 700 other companies have in common?
They’ve all discovered that their next big idea might come from a college classroom....
Until recently, the majority of Lee Brown’s academic career and research at Texas Woman’s University had centered on corporate political activities and business-government interaction. But just two short years ago, Brown, the business college’s associate dean of research and an associate professor of management, started delving into artificial intelligence technology....
Portland, Oregon-based life insurance distribution company M Financial Group has opened a new office in Uptown Dallas, occupying the top two floors of The QUAD, a newly developed 12-story, “state-of-the-art” building....
Teton Ridge has acquired The Cowboy Channel, the leading network for Western sports, along with the Cowgirl Channel and The Cowboy Channel+, a live streaming and on-demand service. All are based in Fort Worth....
Dallas-based institutional real estate investment and operating platform Evergreen Residential Holdings has raised roughly $1 billion in capital commitments from a diverse array of sophisticated investors, the company announced.
Evergreen also announced that Des Moines, Iowa-based Kuvare Holdings, a financial services platform that provides insurance, reinsurance, and asset management solutions, has made a strategic investment in the firm....
