Quarantine Survival: Rideshare Startup Alto Launches More On‑Demand Delivery Services

Dallas-based Alto is now delivering essential goods (toilet paper, eggs, milk, more), meals (rotating restaurants), and ready-to-cook items (Wagyu beef and meal kits).

Local businesses have been adapting every day amidst the pandemic. Dallas-based Alto, the on-demand ride-sharing service, is now offering new on-demand delivery services during the COVID-19 pandemic. The nimble startup has partnered with a variety of local restaurants to bring essentials, meals, and ready-to-cook items to the doorsteps of North Texas homes. 

Lunch, Please! From Alto is a program designed to provide at-home lunch delivery while helping local restaurants. Each day, Alto partners with local favorites to deliver a curated lunch item from their menu.

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Lunch, Please! From Alto, focuses on curation and timeliness—you order and, within 30 minutes, lunch is delivered. Customers can order lunch from Alto’s new website for delivery right to the door for a discounted rate, the company said.

Last Friday, Alto tested the concept with Empire Bakery. They sold out of sandwiches within 6 minutes, the company said.

Today, Alto partners with Commissary to offer a daily lunch feature, which includes sesame miso chicken salad, kettle chips, and a sugar cookie. The daily lunch feature can be seen every day at 11 a.m.

Essential goods and ready-to-cook items, delivered in DFW

Alto has partnered with Whiskey Cake on a “quarantine survival kit” that includes toilet paper, eggs, milk, and more. The kit is now being delivered on-demand. 

The Market, a digital storefront created by Alto, features more on-demand delivery service options from local establishments. The Market currently features Wagyu Beef cuts from Rosewood Ranches, a home health juice detox kit from I Love Juice Bar, and a seasonal produce bundle from the Dallas Farmer’s Market that’s deliverable on the weekends.

Safe, clean, and reliable delivery

Alto also wants to provide people a clean, reliable delivery method. The company says that’s more important than ever in the time of COVID, citing a recent WSJ article that reports “nearly 30% of food deliverers admit to sampling food from an order, according to a study published last year by food-service distributor US Foods.”  After all, most people order a delivery service thinking they are opting for a safer alternative than venturing out to get the goods themselves, Alto says.

That’s one reason why the company is “leaving no room for an unprofessional act like this, with cameras installed in every vehicle and W-2 employee drivers,” the company told Dallas Innovates via email. And, Alto is equipped with a HEPA filter and is cleaned using EPA-approved cleaning agents between trips, it said.

[Courtesy: Alto]


Quincy Preston contributed to this report.

This story was updated on April 14, 2020 with additional information about Alto’s delivery service.

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