Dallas-based Omni Hotels & Resorts has appointed Vince Parrotta as chief operating officer, bringing with him more than 40 years of operations experience—most recently with Four Seasons Hotels and Resorts— to this newly created position.
Parrotta will oversee hotel operations as well as related brand and guest experience roles.
“The timing is right for us to add a COO to our leadership team as we double down on our commitment to elevating our brand and elevating the guest experience,” Omni President Kurt Alexander said in a statement. “Vince’s tenure leading operations for Four Seasons with a keen focus on quality ensures he will immediately be a key resource for our brand.”
Omni said that Parrotta brings a wealth of expertise from his previous role as president, hotel operations – Americas at Four Seasons Hotels and Resorts.
Omni called the hiring a strategic move and comes as it embarks on its first brand refresh in over a decade, aiming to provide elevated guest experiences amidst significant growth to its diverse portfolio.
Parrotta has a track record in operational management, Omni said. During his 24-year tenure at Four Seasons, he held leadership positions across the country including Scottsdale, Jackson Hole, Aviara, Las Vegas, and Chicago.
The company said Parrotta’s appointment is significant as Omni Hotels & Resorts has committed $1.5 billion in portfolio enhancements over the next five years and as it amplifies its focus on training and service.
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