Global healthcare IT leader NTT DATA and North Carolina-based Duke Health, the North Carolina-based academic and healthcare system, are collaborating to create an interactive and technologically advanced model for augmented home care delivery.
“This groundbreaking approach revolutionizes healthcare by turning the patient’s home into a human-centered and high-value care setting,” John Frownfelter, MD, FACP, lead for Data-Driven Health, NTT DATA, said in a statement. “Today’s models for care at home continue to limp along with insufficient resources and piecemeal technologies. We are taking today’s best practices to the next level with the power of automation and generative AI.”
NTT DATA North America is based in Plano and part of the Tokyo-based NTT Group.
From a Gen AI virtual agent to remote patient monitoring
NTT DATA said the new home-care model will integrate multiple technologies, including a Gen AI-driven virtual agent from Ellipsis Health, automation, device interoperability, remote patient monitoring, and a patient app and portal. It will keep medical staff in direct contact with the patient to ensure a human is always in the loop while allowing patients to receive more of their care at home, the company said.
To begin development of this new care delivery model, all parties will work together to develop a clinical trial to test the patient experience and usability of an AI virtual agent in conducting teaching and technical support for remote patient monitoring devices, NTT DATA said.
“Ellipsis Health is proud to support this innovative approach to transforming home care delivery for patients,” Mainul Mondal, founder and CEO of Ellipsis Health, said in a statement. “By integrating our AI virtual agent with NTT DATA’s solution, we enhance patient access to holistic, personalized care, empowering families and caregivers with vital data and insights while reducing the burden on healthcare professionals. This initiative offers significant support for our loved ones during their healthcare journeys, ensuring that compassionate, efficient, and comprehensive care is accessible to everyone, right in the comfort of home.”
Emily Norboge, chief research informatics officer at The Duke Cancer Institute, said the new model will benefit patients and staff.
“This partnership is focused on using advanced digital technology to address a broad range of patient needs efficiently and cost-effectively,” Norboge said in a statement. “This approach for in-home care advances our mission to deliver the best medical outcomes with positive experiences for our patients and staff.”
A $30+ billion global innovator in business and tech services, NTT DATA serves 75% of the Fortune Global 100 and said it is committed to helping clients innovate, optimize and transform for long-term success.
The company invests over $3.6 billion a year in R&D to help organizations and society move confidently and sustainably into the digital future.
Get on the list.
Dallas Innovates, every day.
Sign up to keep your eye on what’s new and next in Dallas-Fort Worth, every day.
R E A D N E X T
-
"Our mission is to help those who help others," says Pieces Technologies CEO Dr. Ruben Amarasingham. With $25M in growth funding, Dallas-based Pieces is gearing up to transform hospital care with AI that streamlines clinical workflows and eases the load on care teams.
-
Tammy Soares brings over 25 years of experience to her new post and a career journey fueled by her fascination with technology's innate ability to make the impossible possible, NTT Data said.
-
The UNT Health Science Center at Fort Worth is hosting the Women’s Cardiovascular and Brain Health Symposium February 1 and 2. The event will be "a transformative event for our research and health communities," says HSC's Dr. Mark Cunningham, bringing together scientists and community members to discuss the latest research on women’s cardiovascular and brain health topics.
-
Recognized for its pioneering mental health and wellbeing solutions tailored for athletes, ZAMA Health has been acquired by Seattle-based Volt, which offers "hyper-personalized" strength training that "dynamically adapts" to individual athletes.
-
The Advanced Research Projects Agency for Health—or ARPA-H— wants to enable 90% of eligible Americans to participate in clinical trials within 30 minutes of their homes. The agency officially launched its new Texas "customer experience" headquarters at Dallas' Pegasus Park on Thursday, which will be home base for the initiative.
