Everon Opens Innovation & Operations HQ in Irving

Known as the iO, the facility aims to be a hub of learning, innovation, and industry-leading collaboration for Everon, which announced its rebranding from ADT Commercial in October. The iO is home to Everon's dedicated monitoring and customer operations center, groundbreaking Innovation Lab, and Solutions Showcase demo area.

Everon—which announced its rebranding from ADT Commercial last October—has opened its new Everon Innovation and Operations Center in Irving.

Known as the iO, the facility is designed to be a hub of learning, innovation, and industry-leading collaboration and is home to the company’s dedicated monitoring and customer operations center, groundbreaking Innovation Lab, and Solutions Showcase demo area, the company said.

The Everon Innovation and Operations Center is located at 4221 W. John Carpenter Fwy in Irving. The company’s corporate headquarters are located in Boca Raton, Florida.

“The whole purpose of the iO has been to offer a space for customers and industry professionals to directly interact with our vision as a leading commercial integrator,” CEO Dan Bresingham said in a statement. “The Solutions Showcase takes that vision to the next level. Customers can see exactly how these solutions are designed to work for them and know that Everon is here to make sure they have access to the best technologies and service in the industry.”

Everon/ADT Commercial is a leading security integrator and premier provider of commercial security, fire, and life safety solutions in the United States.

The iO is ‘a symbol of everything we stand for’

The company said that the spaces within the iO demonstrate over a decade of commitment to commercial security, fire, life safety, and service excellence.

The Solutions Showcase on site features more than 15 manufacturer partner technologies on display to show the comprehensiveness of Everon’s solutions portfolio.

At the iO, customers and prospects can engage with live, in-depth demos of Everon’s core products, highlighting a renewed commitment to solutions that meet customers’ unique challenges.

The center features solutions that range from access control, video solutions, and analytics, to fire and sprinkler technologies, emergency communication systems, weapons detection, and more. The Solutions Showcase provides end users with a hands-on experience to help them visualize these solutions in their own facilities and assess the value they can provide to their organization, the company said.

Innovation Lab fosters collaboration

The Everon Innovation Lab housed at the iO is designed to foster collaboration between innovation partners, engineers, and project managers to put cutting-edge technologies to the test and help advance commercial security solutions beyond current offerings.

“Bringing together the Innovation Lab and our monitoring and customer operations center in one location shows how we come through for our customers in every aspect of their security program,” Bresingham said. “They can rely on us to be that one ideal partner now and when they need us most. And at the same time, they know we’re committed to staying ahead of the curve and thinking about how we can meet their needs as they evolve well into the future.”

The iO also houses Everon’s 24/7/365 primary monitoring center, which includes video monitoring and supports commercial customers of all sizes, ranging from complex commercial enterprise organizations to multi-site national accounts. Visitors also have a chance to engage with the organization’s centralized customer support functions, including the customer care teams and customer technical and service support.

“Ultimately, the iO is like walking through what makes Everon tick. It’s a symbol of everything we stand for,” Bresingham said. “Our commitment to service excellence, our drive to innovate, our dedication to our customers is all on display here.”

Rebranding as Everon

The transition to Everon was part of the sale of ADT’s commercial division, which was then rebranded to Everon following its acquisition by the private equity firm GTCR. The rebranding and establishment of Everon as a standalone organization was announced on October 2.

In an October news release, the company said the Everon brand would be connected to the company’s “go-forward strategy.”

The company said its strategic move was aimed at allowing Everon to focus more closely on its core competencies in commercial security, fire, and life safety solutions, leveraging its dedication to customer service, technological expertise, and innovation.

“Introducing Everon to the industry as a standalone company is a huge milestone in our commercial organization’s journey,” CEO Dan Bresingham said at the time. “The Everon brand communicates everything we’ve been focused on building for the last decade. We are excited to embark on this next chapter with our partners, GTCR.”

Beth Tarnoff, Everon’s CMO, said the Everon brand “will intersect our core values of experience, excellence and innovation. The brand inspires confidence in our consistency as a full-service security partner. We’re always ‘on,’ and ever innovating to meet our customers’ needs now and in the future.”

Last month, Everon entered into the video-enhanced -intelligence and technology space with the acquisition of DIGIOP, a groundbreaking software development company specializing in video and business intelligence solutions.

Everon supports more than 300,000 customer locations and has more than 5,000 employees, including 2,500 technicians, across more than 100 branches.

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