2020 marked a dramatic shift in the expectations of and demand for digital government services due to difficulties brought on by the ongoing pandemic. The launch of Dallas-headquartered Kofile’s GovOS is set to support government agencies by taking traditionally paper-based processes into the digital world.
Since its founding in 2009, Kofile has focused on providing over 3,000 local governments with the ability to digitize, restore, preserve, access, and manage billions of documents efficiently. It has become a leading provider of information management and access systems solutions for U.S. government agencies, according to a statement.
In January 2020, Audax Private Equity acquired Kofile with plans to further expand the business. The launch of GovOS further illustrates the private equity firm’s commitment to the company.
With GovOS, Kofile is also growing its role in supporting clients as they take some of their most basic processes digital.
GovOS’ launch will initially include a series of applications meant to help digitize six services: Records, Access, Licenses, Studio, Community, and Workforce. Managing the new subsidiary is Kevin Lafeber, Kofile’s president and CRO, who brings over 30 years of leadership experience in the tech services industry.
Michael Crosno, CEO of Kofile, said in a statement, “We talk often about a customer-centric obsession here at Kofile, and how we can transform the way people experience local government through services and software.”
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Launching GovOS is not the first major advancement Kofile has made towards that goal in the past year.
It follows its acquisition of SeamlessDocs in October 2020, which allowed them to create applications set to improve governments’ processing of permits and licenses, among other things. That acquisition marked the beginning of its expansion into the development of new digital processes for government-constituent interaction.
GovOS is a continuation of this commitment to satisfy that same demand in innovative and targeted ways.
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