The last dozen years have gone by in a blink for Shaji Ravi, the founder, president, and managing director of Access Healthcare. He says it feels like “only yesterday” when the founding team sat down in a coffee shop to develop a blueprint for the company. Now that blueprint is leading to increasingly rapid growth—with the company doubling its head count in the last 15 months to 25,000 employees worldwide.

The provider of end-to-end healthcare revenue cycle and IT services isn’t stopping there. Access—which uses AI and robotic process automation to transform revenue cycle management—says it plans to hire 18,000 people in 2022, the company said in an announcement. To help achieve that, it’s launched its own dedicated Android and iOS recruiting app.

Helping clients facing ‘debilitating’ labor shortages

While Access Healthcare has been doubling its workforce, many of the clients it serves have faced daunting workforce hiring challenges.

“Our ability to scale revenue cycle services is unmatched in the industry and has enabled us to support our clients as they face a debilitating labor shortage,” Kumar Shwetabh, Access’ U.S. operations president, said in the statement. 

Dallas-based Shwetabh says his company’s “trained and certified workforce has enabled some of the largest hospitals and health systems to achieve financial stability despite multiple headwinds of labor shortage, declining reimbursement, inflationary pressures, and health-related risks.”

The company says it improves cash flow and increases revenue for hospitals and health systems “through global delivery, process automation, and operational rigor.”

Access Healthcare’s Anurag Jain named a Top 5 Healthcare CEO

All that growth hasn’t gone unnoticed. In May, the company’s chairman and CEO, Anurag Jain, was named one of the Top 50 Healthcare Technology CEOs of 2022 by The Healthcare Technology Report. Jain placed No. 4 on the list, cited for his work as “a futurist, entrepreneur, philanthropist, and venture capitalist focused on charting a better course for humanity by pioneering solutions to the world’s most complex problems.”

“My gratitude goes to all our team members worldwide for their relentless pursuit of our vision and innovating continuously to achieve massive productivity and efficiency gains,” Jain said at the time.

Achieving transformation ‘right from the word go’

“The last 12 years have been eventful,” noted Ravi, Access’ India-based founder. “We’ve learned and innovated through the journey. Our digital solutions portfolio is helping our clients achieve transformational business outcomes right from the word go.”

Especially in the 15 months—when so many companies have struggled to maintain, much less double their workforce during what’s been called the Great Resignation—Access’ achievement has been striking.

“The last two years have challenged our hiring and training teams, and they’ve created the industry’s foremost organic growth engine,” said Jacob Jesuroon, Access’ SVP of human resources.

“We quickly pivoted our hiring and training model to a virtual mode during COVID and utilized technology to shift to self-paced learning tools,” he added. “The unblemished track record of supporting our clients in the face of personal adversity for many of our employees through this time underscores our resilience and focus.”

Moving forward, Access is looking to move beyond organic growth. It plans to enhance its capabilities through “focused acquisitions, creating strategic partnerships, and developing innovative solutions,” the company says.

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