Addison’s Securonix Taps Industry Veteran as Chief Customer Officer

Al Arun, who previously worked with Securonix CEO Nayaki Nayyar, will lead customer success and support as Securonix enters its next phase of growth.

Veteran executive Al Arun has been appointed chief customer officer by Addison-based Securonix Inc., a leader in unified defense security information and event management (SIEM).

In his new role, the company said Arun will lead customer success and support, foster long-term relationships, and enhance the user experience for Securonix customers and partners as the company enters its next phase of growth.

“We are excited to welcome Al Arun to the executive leadership team at Securonix,” CEO Nayaki Nayyar said in a statement. “Al has a well-established track record of cultivating customer success and driving customer experience and value with cloud and SaaS-based technologies that are well-aligned with our short- and long-term vision. Al is a proven cybersecurity industry leader, and I am thrilled to work with him again as we deepen our customer relationships and help them defend against the ever-evolving threat landscape.”

Securonix said that Arun is a “results-oriented” executive who brings more than 25 years of global enterprise software industry leadership experience to his new position.

Arun has held key roles in engineering, product management, professional services, sales, and customer success and delivered incremental revenue growth at Fortune 500 companies, Securonix said.

Most recently, he was chief customer officer of Ivanti, where he led the global professional services, customer value, customer success, support, and education organizations. Prior to Ivanti, Arun spent nearly three and a half years as global vice president at BMC Software, driving global customer success and leading customer-engineering activities on BMC’s cloud solution, Helix.

He also held key roles at Oracle and Infor, and held global leadership positions at Salesforce and SAP, defining product vision, strategy, sales, and delivery while also driving customer success and adoption of cloud platforms and services.

“Securonix has a long history of industry-leading, customer-centric innovation, which is guided by the deep relationships they have with leading enterprises,” Arun said in a statement. “Under Nayaki’s guidance, the company is once again redefining the SIEM market. I look forward to working with her again and joining an exceptional executive leadership team that’s poised to bring the company to the next level.”

Recently, Securonix again was named as a Customers’ Choice in the 2023 Gartner Peer Insights “Voice of the Customer”: Security Information and Event Management (SIEM).

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