Southlake-based healthcare tech company LateralCare has appointed William Reau as CEO and Mani Nedunchelian as chief technology officer to support the continued growth of revenue alai, the company’s AI-native platform for healthcare revenue cycle management.

The appointments come at pivotal moment, LateralCare said, because healthcare organizations are looking to stabilize revenue and reduce operational loads, driving demand for AI-native systems that work beyond task-level automation to provide autonomy, accountability, and measurable impact throughout the revenue cycle.

“William and Mani bring the rare combination of operational rigor, clinical understanding, and deep AI systems leadership required to drive meaningful transformation in healthcare,” LateralCare Founder Sowri Krishnan said in a statement. “As we scale revenue alai, their leadership strengthens our ability to deliver measurable impact for healthcare organizations—while staying firmly grounded in our commitment to responsible AI, transparency, and human oversight.”

From ICU nurse to healthcare leadership

Reau has more than 25 years of experience across healthcare operations, SaaS platforms, and private equity–backed growth. He has led organizations through periods of significant growth and enterprise adoption, including senior leadership roles at healthcare technology companies such as Hallmark Healthcare Solutions. Reau began his career as a trauma burn ICU registered nurse and ECMO specialist at the University of Michigan, later founding and successfully exiting a healthcare workforce solutions company. His background uniquely combines clinical experience with operational leadership.

As CEO, Reau will concentrate on scaling LateralCare’s AI-native strategy into repeatable, enterprise-grade execution, aligning product innovation, customer outcomes, and go-to-market discipline. He will lead the company through its next phase of growth by bolstering operational foundations, deepening customer partnerships, and ensuring LateralCare delivers measurable financial and operational impact through its flagship platform, revenue alai, the company said.

Enterprise agentic AI expertise

Nedunchelian brings deep expertise in designing and deploying intelligent systems at enterprise scale. His career includes senior technology leadership roles at Walmart, Hewlett-Packard, and JPMorgan Chase & Co., where he created and operated platforms in highly complex, high-volume environments. LateralCare said that he has been at the leading edge of the transition from traditional automation to agentic AI, helping to develop systems in which intelligent agents reason across context, adapt to change, and act autonomously with built-in governance.

In his role as CTO, Nedunchelian will lead the continued advancement of revenue alai, implementing AI-native capabilities across the revenue cycle—including claims intelligence, predictive denial prevention, and autonomous workflow orchestration—while ensuring that the system is founded on transparency, auditability, and human oversight, the company said.

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