Along with ending opening seating, Southwest Airlines plans customer experience enhancements and modernization of brand elements with a redesigned cabin, new seats, and a uniform refresh. [Photo: Southwest Airlines]
The Dallas-based low-cost carrier has partnered with Netherlands-based Tangerine to create an updated cabin interior for new aircraft deliveries beginning in early 2025. The "calm blue palette" includes new RECARO seats with tablet- and phone-friendly seat backs, along with other features that are part of a $2 billion investment in customer experience upgrades.