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Scott Russell
A still from the “Meet NiCE + Cognigy” announcement video on LinkedIn marks the start of a new chapter for Cognigy, now operating as a business unit under NiCE. [Screenshot: NiCE via LinkedIn]
NiCE Closes Nearly $1B Acquisition of Cognigy, Whose U.S. HQ Recently Relocated to North Texas
by Lance Murray | Sep 8, 2025
The deal joins two industry leaders in AI-powered customer experience. Former Cognigy CEO Philipp Heltewig will now serve as general manager of NiCE Cognigy and chief AI officer.
by Lance Murray |
Jul 29, 2025
New Jersey-based NiCE’s $955 million acquisition comes just months after Cognigy, a leader in agentic AI, relocated from San Francisco to Plano.
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