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customer obsession
David Evans, managing partner of Sentiero Ventures [Photo: Sentiero]
The Last Word: Sentiero Ventures’ David Evans On Why Jeff Bezos’ ‘Customer Obsession’ Is a Good Idea for Startups
by Dallas Innovates | Staff Report | Aug 1, 2023
"Everyone by now has seen the video of Jeff Bezos just repeatedly saying 'customer' and his customer obsession is a well known part of Amazon lore," Evans wrote today in a LinkedIn post. "But what amazes me is how few companies think about customer success as a core function and just something 'we have to do once we get bigger,'" he adds.
