customer

AT&T Creates a Time-Saving Tool for the Techs Who (Literally) Build the Internet

by | Sep 15, 2020
It took some two-and-a-half years and 2,000 interviews for a team of UX designers to create Atlas, a "digital toolbelt" that saves time, reduces stress, makes customers happier—and increases "pride of craft" for the giant's technicians.
MORE