Serve Robotics, Uber Eats Partner on Robot Meal Deliveries in Uptown Dallas

Serve's AI-powered sidewalk delivery robots are now rolling across Uptown Dallas, making Uber Eats deliveries from restaurants including Shake Shack, Ka Thai, and more.

Sidewalks in Uptown Dallas are whirring with little robots in a hurry—because they’ve got meals to deliver.

The sidewalk delivery robots are from Serve Robotics (Nasdaq: SERV), which has partnered with Uber Eats to launch robot meal deliveries in the Uptown neighborhoods of Pearl, State Thomas, West Village, and South Routh—with a potential reach of over 22,000 local households.

Redwood City, California-based Serve called its Dallas-Fort Worth rollout “a major milestone” in the company’s plan to deploy 2,000 AI-powered delivery robots across the U.S. by the end of 2025.

Deliveries from Shake Shack, Ka Thai, and more

The robots are now delivering meals from participating Uptown Dallas Uber Eats merchants who have opted-in to Serve robotic delivery. Those local restaurants include Ka Thai “and many others,” Serve said, including Shake Shack, which has a national delivery partnership with the company.

Customers placing orders through the Uber Eats app in those Uptown neighborhoods may now receive their meal via Serve’s delivery robots, the company said. 

“Texas is known for doing things bigger and better, and we’re excited to offer a smarter, more efficient way to get your favorite meals delivered in Dallas,” Serve Co-Founder and CEO Dr. Ali Kashani said in a statement. “Our entry into the Dallas–Fort Worth market is an important step on our path to scaling as a national platform.”

Serve targeted Dallas-Fort Worth for its expansion due to its “well-developed sidewalk infrastructure” and “history of welcoming innovation.” The company said it has “proactively established constructive relationships with local stakeholders to ensure a seamless rollout.” The expansion will create new jobs, including operations and maintenance roles, while contributing to the local economy, Serve added.

Derek Ho, general manager of Ka Thai, said Serve’s robots “will allow us to bring Ka Thai to customers who we might not have been able to reach otherwise.”

Megan Jensen, head of autonomous delivery operations at Uber, said her company’s partnership with Serve is “a key part in our mission of making food delivery as convenient as possible.”

“We look forward to expanding our autonomous deliveries in Dallas Fort-Worth to continue delighting customers with fast, convenient delivery,” Jensen added in a statement.

Serve’s recent service expansions include one in Los Angeles and a new market launch in Miami. Additional U.S. markets are slated to follow throughout 2025, the company said. The company says it has completed “tens of thousands of deliveries” for enterprise partners including Uber Eats and 7-Eleven.

Serve is also partnering with Wing on Dallas drone deliveries

While Serve’s delivery robots are earthbound, they’re also playing a role in getting restaurant meals delivered via drone in the Dallas area. Last October, Dallas Innovates wrote about Serve partnering with Wing to expand “eco-friendly, autonomous food delivery” in North Texas by pairing its rolling sidewalk delivery robots with Wing’s high-flying drones


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