Dallas-based mortgage servicing technology provider Sagent has appointed Board Chairman Chris Marshall as chief executive officer, effective January 5.

Marshall—a mortgage, banking, and fintech leader—along with Sagent’s team of mortgage servicing and fintech specialists, will work closely with customers and prospects of all sizes, including many of America’s top mortgage servicers, to implement Sagent’s revolutionary end-to-end Dara platform at scale, the company said.

Marshall will continue in his role as Sagent board chairman. Former Sagent CEO Geno Paluso will become vice chairman at the company and will serve as a senior advisor during the leadership transition.

“As a Sagent board leader since 2022, my primary focus has been to ensure Sagent had world-class leaders like Geno Paluso, and the long-term resources needed to build the industry’s top mortgage servicing technology team and platform,” Marshall said in a statement. “We’ve been extremely fortunate to have Geno’s leadership during the build phase of Dara, and as we move into the implementation phase, our team’s world-class technology and innovation skills will help ensure Sagent customers and prospects experience the highest levels of customer delight.” 

Previously, Marshall served as vice chairman and president of Mr. Cooper, helping it become America’s largest mortgage servicer, Sagent said. He also served in top executive roles at Ally Bank, Fifth Third Bank, and Bank of America, helping shape them into market leaders.

Marshall will run day-to-day Sagent operations with the Sagent executive team and work closely with Paluso during the leadership transition, the company said.

Tech designed to transform the mortgage industry

Dara by Sagent provides a first-of-its-kind cloud native, real time, end-to-end servicing platform to the $14.6 trillion U.S. mortgage servicing sector with one root system that unifies data and AI-integrated user experience across the entire core, consumer, and default servicing lifecycle, the company said.

The solution is delivers the mortgage industry’s biggest innovation transformation in decades, the company said, by addressing top priorities for servicers, including lower operational costs, real-time compliance, open-API ecosystem, fully unified data, and world-class AI-integrated experiences for business and consumer users.

Don’t miss what’s next. Subscribe to Dallas Innovates.

Track Dallas-Fort Worth’s business and innovation landscape with our curated news in your inbox Tuesday-Thursday.