The longtime Director of Aviation for the city of Dallas has a brand new role. Mark Duebner—who retired last week after being at the helm of the city’s department of aviation for nearly 12 years—will join jet service JSX as vice president of corporate real estate and airport affairs.
He’ll begin the new position on November 15.
The Dallas-based aviation company claims the “world’s only five-star hop-on jet service” that flies between private terminals on 30-seat Embraer aircraft. JSX Chief Executive Officer Alex Wilcox says Duebner’s experience is a “unique, yet invaluable intersection of public affairs, transportation management, and real estate planning—the perfect combination of talents that will usher JSX’s services into a new era of growth.”
Eying national and international growth
In his new role, Duebner will be charged with helping the company grow its national and international footprint.
Duebner comes to JSX after serving as the city of Dallas’ director of the Department of Aviation overseeing Dallas Love Field, Dallas Executive Airport, and Dallas Vertiport. There, he oversaw the executive management of significant infrastructure projects including new parking structures, runway reconstruction, and terminal renovations, aimed at improving operator and customer experiences, JSX said in a statement.
The success of his efforts is reflected in the numerous awards received from respected global authorities including JD Power & Associates, ACI, and Travel + Leisure.
Duebner’s time with the city of Dallas—27 years in total —includes time spent serving the Department of Aviation, the Department of Public Works & Transportation, Business Development and Procurement, and the Dallas Police Department.
Innovative “hop-on” jet service
Founded in 2016, JSX is a hop-on jet service that is recognized as among the top five “Most Innovative Companies for 2020” by Fast Company in the travel category, honored by Airline Passenger Experience Association (APEX) as the world’s only 2022 “Five-Star Regional Airline” for a third consecutive year and as the 2020 “Best Overall Air Carrier in North America”
To replace Duebner in the city’s aviation department, Patrick Carreno was appointed interim director.
“Overseeing the Dallas Airport System’s Security, Airside Ops and Landside Ops divisions has allowed me to experience firsthand our organization’s commitment and drive to provide a safe and enjoyable experience for our customers and partners,” Carreno said in a statement. Previously, Carreno was assistant director of operations for the aviation department.
Carreno joined the city of Dallas in 2021. He’s overseen airport security, airside operations, and landside operations including terminal operations and passenger support, ground transportation, emergency management, transportation regulation, and the Airport Operations Center divisions, the city said in a statement.
Carreno will focus on keeping customer-centric service at the forefront, recruiting and retaining an exceptional workforce, and positioning the department at the top of the aviation industry, the city said.
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