Dallas-based fintech firm Chargeback Gurus has strengthened its leadership with two key appointments: Oscar Bello taking the helm as the chief sales officer and Steve Herrmann stepping in as a senior adviser to the CEO.
These strategic appointments follow the naming of Tim Tynan as the new CEO in March. Tynan brings with him a wealth of expertise in fintech and financial services. In other shifts at the company, Srii Srinivasan, former CEO and co-founder, has transitioned to a board member, while Suresh Dakshinamoorthy, the former president and co-founder, is now the company’s strategist.
Chargeback Gurus is a global leader in chargeback prevention and revenue recovery services for e-commerce payments.
Bello will lead Chargeback Gurus’ sales organization to drive global growth and create shareholder value, the company said. Herrmann will help drive growth at Chargeback Gurus by providing advice and counsel on strategic matters to the firm, as well as working closely with the company’s chief sales officer and his organization on client engagements.
Oscar Bello is an experienced leader of revenue-driven organizations in digital payments and has spent more than 20 years building and managing sales teams, the company said. Before coming to Chargeback Gurus, his career spanned Latin America, North America, and Europe with digital payment leaders Ingenico, Sagem, Lipman, Verifone, and Poynt, where he was the regional leader and head of the core revenue teams.
“Oscar is exactly the kind of leader you want steering your sales team,” Chargeback Gurus CEO Tim Tynan said in a statement. “He has proven experience leading regional teams for large multinational digital payments providers, building organizations from the ground up, and transforming underperforming organizations into highly successful ones. We couldn’t be more thrilled to have him on our team.”
Herrmann has more than 20 years’ experience as a senior sales and merchant services executive with expertise in third-party credit and debit acquiring, prepaid business, ACH/debit processing, and various alternative payment methods, Chargeback said. Before joining Chargeback Gurus, Herrmann was SVP of enterprise sales at Fiserv, where he led a sales, service, and general management team to bring unique new solutions to clients across the major industries in the enterprise space.
Herrmann led several teams in both the enterprise and mid-market space at Bank of America Merchant Services before that.
“Steve is a skillful leader who excels in strategic business development and long-term planning and execution,” Tynan said. “His extensive experience in the world of payments will be invaluable as we continue to provide our global merchant customers with innovative solutions that help them manage risk, mitigate chargebacks, and prevent fraud.”
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Chargeback Gurus, a McKinney-based leader in chargeback prevention and revenue recovery services for e-commerce payments, has announced new leadership changes. Tim Tynan, a board member with extensive experience in fintech and financial services, has been appointed as the company's new chief executive officer. Melissa Hendrick, a strategic marketing expert with experience in B2B SaaS enterprise and mid-market, has been appointed as the new chief marketing officer. Srii Srinivasan, the company’s former CEO and co-founder, has transitioned into her role as a board member, and the former president and co-founder, Suresh Dakshinamoorthy, has assumed the role of the company’s strategist. These…
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