Former longtime AT&T executive Jacob Feinstein has been appointed chief technology officer of Plano-based Ziosk, the pioneer of pay-at-the-table and leading SaaS hospitality platform for restaurants.

Feinstein will oversee Ziosk’s engineering organization and play a key role in scaling the company’s technology platform while advancing its mission to enhance the guest experience in hospitality, the company said.

“Jacob’s addition to our leadership team represents a strategic milestone for Ziosk, as we continue to innovate and expand our platform capabilities,” CEO Rhonda Levene said in a statement. “His extensive experience leading digital transformations at the enterprise level, combined with his passion for customer-centric product platforms, makes him an ideal leader to continue driving forward our vision for Ziosk. Jacob brings a proven ability to anticipate industry trends and deliver solutions that exceed our customers’ expectations, directly supporting Ziosk’s mission to provide excellent hospitality.”

Ziosk said that Feinstein has a proven track record of innovating technology systems, building customer-first digital platforms, and championing innovation at scale.

Feinstein spent nearly three decades at AT&T, where he was VP of Digital Experience & Product Realization and led digital transformation initiatives across the enterprise. While at AT&T, Feinstein held senior leadership roles overseeing technology strategy and product development, and was instrumental in achieving AT&T’s API, digital, and cloud transformations and developing AT&T Business’ fiber and 5G broadband product portfolio, Ziosk said.

Feinstein’s extensive background includes driving innovation in telecommunications, managing enterprise-wide technology platforms, and leading cross-functional teams to achieve strategic business outcomes that deliver measurable results.

Most recently, Ziosk said that Feinstein leveraged his decades of telecom and technology leadership experience to provide management and technology consulting, while serving as a strategic adviser to his clients.

“I’m incredibly excited to join Ziosk as it continues to transform and enhance how restaurants operate and engage with customers,” Feinstein said. “Ziosk has a tremendous opportunity to apply cutting-edge technology to improve guest experiences, streamline operations, and unlock new growth for the restaurant industry. I look forward to working with Ziosk’s innovation team and our valued customers and partners to build solutions that not only meet today’s needs but also anticipate where the restaurant industry, dining experiences, and customer behaviors are headed.”

Ziosk said that Feinstein’s responsibilities also include overseeing front-end and back-end development, cloud application development, quality assurance, and solutions engineering.

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