Plano-based Toyota Financial Services has announced that Scott Cooke, the company’s president and CEO, will retire effective June 30 after more than two decades of service with the company. Alec Hagey, the company’s executive advisor, has been named successor and assumes the role of president and CEO effective today.
Cooke has led TFS with a steady focus on operational excellence, financial strength, and customer value, the company said. Since joining the organization in 2003, he’s held a variety of leadership roles spanning risk, finance, treasury, and operations.
As president and CEO, Cooke has overseen all operational and financial activities of TFS, helping to expand the company’s finance and insurance capabilities, enhance product offerings, and strengthen support for Toyota and Lexus customers and dealers across the U.S., the company said.
Mark Templin, COO of Plano-based Toyota Motor North America, said Cooke’s leadership “has been instrumental in shaping Toyota Financial Services into the strong, customer-focused organization it is today.”
“His contributions have left a lasting impact on our business, our partners, and our people,” Templin added in a statement.
Hagey brings more than 36 years of experience with Toyota and a proven track record across sales, marketing, operations, and financial services, the company said. As SVP and chief operating officer, he led sales and marketing for TFS and Lexus Financial Services, including dealer relations, remarketing, voluntary protection products, and key mobility and digital initiatives.
“Alec’s deep experience and strong relationships across our organization make him the right leader to guide TFS into the future,” Templin said. “He understands our customers, our dealers, and our business, and he is well-positioned to build on the strong foundation Scott has established.”
To ensure “a smooth transition,” Cooke will remain as executive advisor, supporting the Americas Oceania Region of Toyota Financial Services Corporation.
“I’m honored to have been part of Toyota Financial Services and proud of what our team has accomplished together,” Cooke said. “I have full confidence in Alec and the leadership team to continue delivering for our customers and dealers.”
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