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Cognigy
A still from the “Meet NiCE + Cognigy” announcement video on LinkedIn marks the start of a new chapter for Cognigy, now operating as a business unit under NiCE. [Screenshot: NiCE via LinkedIn]
NiCE Closes Nearly $1B Acquisition of Cognigy, Whose U.S. HQ Recently Relocated to North Texas
by Lance Murray | Sep 8, 2025
The deal joins two industry leaders in AI-powered customer experience. Former Cognigy CEO Philipp Heltewig will now serve as general manager of NiCE Cognigy and chief AI officer.
by Lance Murray |
Jul 29, 2025
New Jersey-based NiCE’s $955 million acquisition comes just months after Cognigy, a leader in agentic AI, relocated from San Francisco to Plano.
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by David Seeley |
Apr 16, 2025
Germany-based Cognity's AI agents connect brands like Mercedes-Benz, Toyota, Nestlé, and DHL with customers worldwide. Now the company has departed the city by the bay to place its U.S. HQ in the Dallas suburb of Plano, lauding the region's "perfect mix of innovation, energy, and opportunity."
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![Erica Kosemund, Chief Brand Officer, Choctaw Nation of Oklahoma; Gillian Breidenbach, Chief Partnership Officer, North Texas FWC Organizing Committee; Chief Gary Batton, Chief of Choctaw Nation of Oklahoma; Monica Paul, Executive Director of Dallas Sports Commission and President of North Texas FWC Organizing Committee; John Hobbs, Senior Executive Officer of Communications, Choctaw Nation of Oklahoma; and Heidi Grant, Senior Executive Officer of Commerce Administration, Choctaw Nation of Oklahoma, celebrate Choctaw Casinos & Resorts becoming an Official Dallas World Cup 2026 Host City Supporter. [Photo: North Texas FWC Organizing Committee/Choctaw Casinos & Resorts]](https://s24806.pcdn.co/wp-content/uploads/2025/12/FIFA-Choctaw-dec-2025.jpg)
