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AT&T digital receptionist
AT&T Chief Data Officer Andy Markus and the company's new AI "digital receptionist." [Photos: LinkedIn, AT&T]
Personal Call Screening: AT&T Is Testing an AI ‘Digital Receptionist’ With Select North Texas Customers
by David Seeley | Sep 16, 2025
Now being tested by a handful of customers in North Texas, AT&T's new AI "digital receptionist" answers calls with a "natural, responsive" human-like voice. Powered by multiple LLMs, it hangs up on robocallers, patches urgent calls straight through, and provides a live transcript so customers can "pick up" a call at any time.
![Erica Kosemund, Chief Brand Officer, Choctaw Nation of Oklahoma; Gillian Breidenbach, Chief Partnership Officer, North Texas FWC Organizing Committee; Chief Gary Batton, Chief of Choctaw Nation of Oklahoma; Monica Paul, Executive Director of Dallas Sports Commission and President of North Texas FWC Organizing Committee; John Hobbs, Senior Executive Officer of Communications, Choctaw Nation of Oklahoma; and Heidi Grant, Senior Executive Officer of Commerce Administration, Choctaw Nation of Oklahoma, celebrate Choctaw Casinos & Resorts becoming an Official Dallas World Cup 2026 Host City Supporter. [Photo: North Texas FWC Organizing Committee/Choctaw Casinos & Resorts]](https://s24806.pcdn.co/wp-content/uploads/2025/12/FIFA-Choctaw-dec-2025.jpg)
