Dallas-based Lockton has tapped Nick Serrault, a key leader from its global business, as chief operating officer of what it calls a key collection of offices within its People Solutions business.
Lockton is the world’s largest independent insurance brokerage providing customized solutions to meet your organization’s risk, benefits, and retirement needs.
“Nick worked side-by-side with me as chief of staff over the past several years. He made me better, and he made Lockton better,” Lockton CEO Peter Clune said in a statement. “Nick brings deep business acumen and Lockton knowledge to this role. Our clients and people will greatly benefit from his leadership.”
In this new role, Serrault will be responsible for operations and business development for a critical region of Lockton’s People Solutions business, including Dallas, Plano, Houston, Fort Worth, New Orleans, Baton Rouge, and Edina, Minn.
Focusing on client success
Lockton said the business helps guide clients nationwide to people solutions that drive employee understanding, engagement, and satisfaction, incorporate competitive total rewards and benefits packages, and manage and measure the effectiveness of their programs.
An experienced operations leader for Lockton, Serrault also will be responsible for attracting and developing industry-leading talent.
Serrault previously served as chief of staff to Clune, where he was a member of the global operations team. After a career in finance, with stints at JP Morgan and Wells Fargo, Serrault joined Lockton in 2016 and has held several key operational roles for the company, including the chief of staff role.
“I am excited about this opportunity to join an innovative and growing business that is focused on making our clients’ organizations more successful and just as importantly, their people’s lives better,” Serrault said in a statement. “Growing from a position of strength is always an exciting time for any organization.”
Lockton’s has more than 9,500 associates doing business in over 135 countries to focus solely on clients’ risk, insurance, and people needs.
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