John Mazur, CEO of CYPHER Learning [Photo: CYPHER]

Plano-based CYPHER Learning, an AI-native learning platform engineered to help organizations scale training for employees, partners, and customers, has appointed John Mazur as its new chief executive officer.

Founder Graham Glass will transition from CEO to chief technology officer, where he will devote his focus to advancing the company’s AI architecture, product innovation, and long-term technology strategy.

The leadership transition signals the company’s next phase of growth as organizations seek more intelligent ways to modernize learning, improve workforce performance, and empower external stakeholders in increasingly complex business environments, CYPHER Learning said.

“CYPHER Learning has built a differentiated AI-native platform designed for organizations that need to educate multiple audiences at scale,” Mazur said in a statement. “Today’s companies are responsible not only for developing employees, but also for enabling customers and partners to perform effectively. I’m excited to partner with Graham and the team to sharpen execution, scale responsibly, and deliver measurable impact across the entire business ecosystem.”

Mazur brings decades of experience leading high-growth SaaS and technology companies through expansion, operational transformation, and strategic transactions. Most recently, he served as CEO of Chatmeter, which was acquired by Alchemer in 2025. Prior to Chatmeter, Mazur was CEO of Homesnap, where he led the company’s growth and strategic positioning, resulting in its acquisition by CoStar Group. Earlier, he served as CEO of the European business of ReachLocal, a digital marketing solutions provider, which IPO’d and was later acquired by Gannett Co., Inc.

AI-native learning platform

Unlike traditional learning systems retrofitted with generative AI features, CYPHER was engineered from the ground up with artificial intelligence embedded throughout the entire learning lifecycle — from course creation and administration to personalization, governance, and analytics. The AI-native foundation allows organizations to automate content development, provide adaptive learning experiences, streamline operations, and tie training programs directly to measurable business outcomes.

Trusted by global brands including McDonald’s, Johnson & Johnson, Starbucks, and Siemens, CYPHER Learning offers enterprise-grade capabilities with the speed, agility, and simplicity today’s organizations expect, the company said.

According to CYBER Learning, key features of the system include:

:: AI-embedded authoring and administration: Intelligent course generation, automated workflow support, and AI-assisted administration accelerate content creation and reduce operational overhead.

:: Adaptive personalization and learner guidance: Real-time personalization and intelligent learner agents tailor experiences to individual needs, guiding progress and improving knowledge retention.

:: Flexible multi-audience architecture: Configurable segmentation by role, location, brand, and certification enables organizations to manage diverse internal and external audiences within one unified platform.

:: Governance with intelligent guardrails: AI-powered validation and administrative controls ensure compliance, consistency, and brand integrity while empowering teams with structured autonomy.

:: Rapid deployment with enterprise scalability: Organizations can launch quickly and scale seamlessly as business models evolve, without heavy customization or technical complexity.

Leadership pivot to promote innovation

Graham Glass, founder and CTO of CYPHER Learning. [Photo: CYPHER]

A 1985 computer science graduate of UT Dallas, Glass went on to be a senior lecturer at UTD from 1988 to 1990, teaching classes in UNIX, Smalltalk, Programming Languages, and more. But he grew frustrated at the amount of time it took to create courses and longed to spend more time teaching—planting the seed for his 2006 founding of CYPHER Learning.

Continuing his vision to make learning intuitive, intelligent, and scalable, Glass will now concentrate solely on advancing the company’s AI roadmap and next-generation platform capabilities.

“CYPHER was created to remove complexity from training and make learning more adaptive and effective,” said Glass. “As we enter this next chapter, I’m thrilled to work alongside John. His experience leading and scaling software organizations—combined with our continued AI innovation — positions us to deliver even greater value to our customers.”

John DeLoche, co-founder and managing partner at Invictus Growth Partners and a CYPHER investor, said CYPHER Learning “is redefining learning with a mission-critical, AI-native platform for the modern enterprise.”

“As organizations work to operationalize AI across their businesses, they need intelligent training systems that continuously adapt, personalize, and scale,” DeLoche added in a statement. “With John’s operational leadership and Graham’s continued focus on AI and product innovation, CYPHER Learning is well positioned to lead this next phase of growth and deliver measurable impact for customers.”

Raised a $40M growth round in 2021

In 2021, CYPHER Learning raised a $40 million growth equity round from Invictus Growth Partners, marking its first outside financing.

The company said that the complementary leadership model combines execution and innovation and will equip it to deliver scalable growth and continued product leadership.

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